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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
2,857 Reviews

2,857 Reviews of Regal Kia Lakeland - Service Center

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December 03, 2023

When I pulled up to the service department, I was greeted right away. I was shown where the coffee and refreshments were. And when my car had been serviced, I was told right away. Great customer service. More

by MZLADI2u1
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Dec 08, 2023 -

Regal Kia Lakeland responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

December 03, 2023

Anytime I have an issue with my vehicle Jeremy takes good care of my vehicle. More

by JAVIS096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Regal Kia Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again.

December 02, 2023

Fast friendly service, awesome customer service, would recommend to my friends and family. Regal Kia 🫶🏽 More

by Esawbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Iona
Dec 08, 2023 -

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve our customers.

December 02, 2023

Good service and customer service. The pleasant waiting room you can find coffee, water and snacks. More

by enid75colon@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Regal Kia Lakeland responded

Thank you!

December 02, 2023

I had an excellent experience with Regal Kia. Jeremy is a great advisor, very polite and knowledgeable. I received a detailed information with all the issues that needed attention in my car. I ha More

by patysexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Regal Kia Lakeland responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

December 02, 2023

Extreme aggravation, shotty work, misleading communication Really nine more words just more aggravation out of y'all More

by Marcmcconville
Recommend Dealer
No
Employees Worked With
George and a few others in the service department
Dec 08, 2023 -

Regal Kia Lakeland responded

We would like the opportunity to investigate your feedback further. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share.

December 02, 2023

By far the best experience so far at a dealership, very professional,worked with me to make sure I leave with a vehicle I'm comfortable and satisfied with, he make sure I leave happy and with a big smile o More

by indrawatiebhemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fadhil Zein
Dec 08, 2023 -

Regal Kia Lakeland responded

Thank you!

December 01, 2023

Had to have the engine replaced. Staff worked tirelessly to have the work completed. Excellent results More

by maypen67
Recommend Dealer
Yes
Employees Worked With
Brooke
Dec 08, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

December 01, 2023

My experience was great They informed me on the service that was needed along with the service I requested More

by Jacqueline.mitchell47
Recommend Dealer
Yes
Dec 08, 2023 -

Regal Kia Lakeland responded

We are grateful that you took the time out to leave us a review.

November 30, 2023

I always get great service, and I feel like a valued customer when Jeremy takes care of me. More

by dc.1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Thank you.

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