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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
2,857 Reviews

2,857 Reviews of Regal Kia Lakeland - Service Center

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January 13, 2024

I'm really tired of coming to the dealership for repairs on a brand new vehicle More

by randystucky72
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
January 13, 2024

Took great care of me. Car was left there at night with a flat tire and came to pick me up when tire was replaced More

by Doug and Ken
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
Jan 18, 2024 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

January 13, 2024

Very nice, and treated with respect And the service was great The service guy talked to us and was very polite More

by hlreese1946
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
Jan 18, 2024 -

Regal Kia Lakeland responded

We’re really grateful and appreciate you taking the time to share your experience with us.

January 13, 2024

Timely and efficient Jonathan was very helpful and professional. The atmosphere in the waiting area was clean and full. More

by RAIEWYNN
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
Jan 18, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

January 13, 2024

I always get my oil changed at Regal Kia. I have always been very happy with the service there, I have had the pleasure of being helped by Jeremy Mahr the last 2 times and he was great. Very More

by grandma2three
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Jan 18, 2024 -

Regal Kia Lakeland responded

It’s lovely to hear your kind words of appreciation for our hard-working staff. Thank you for choosing us. We hope to serve you again soon.

January 13, 2024

Came in for an oil change and got a recall taken care of in about 3 hours. More

by THOMAS-SELF
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Jan 13, 2024 -

THOMAS-SELF responded

Quick service as always. Enjoyable experience.

January 13, 2024

I was told it would be a 2 hour appt to change a tire. I reached out after 2 and a half hours to be told that they would send a driver to pick me up. After an additional hour and a half I called back to c More

by RMS215.64.711
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Jan 18, 2024 -

Regal Kia Lakeland responded

Thank you.

January 13, 2024

Always pleased Should have more than 1 algnment bay. Wait was longer than what I was told. More

by Danielmeadows58
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Jan 18, 2024 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

January 13, 2024

Great overall visit. Jeremy worked hard to get me a discount as well due to all the work I was having done. Grateful! More

by CJACQUE1
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Jan 18, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

January 13, 2024

There were several recalls I had a long wait they kept me informed the whole time. There were sacks and water More

by ROSEJ058
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Jan 18, 2024 -

Regal Kia Lakeland responded

Thank you.

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