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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,837 Reviews

2,837 Reviews of Regal Kia Lakeland - Service Center

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October 27, 2024

Amazing experience with knowledgeable workers who get the job done extremely quickly. I recommend them for any work you need done on your Kia. More

by nathanielgale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Regal Kia Lakeland responded

Thank you! See you next time!

October 26, 2024

Great experience. As a woman, I didn't feel like I was being condescending to. I feel like a valued customer. More

by dc.1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo & Greg
Oct 29, 2024 -

Regal Kia Lakeland responded

Thank you!

October 26, 2024

They are very polite and they let you know what's wrong with your vehicle quickly and most of all I like when their wash your car 🚗 More

by bolgerd1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Regal Kia Lakeland responded

We strive to be the best we can be every day.

October 25, 2024

Went to get my oil change never rotated the tires no windshield wiper fluid also never filled my tire pressure. I worked in a shop before all they did is a spill and fill. Horrible More

by Rio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Oct 29, 2024 -

Regal Kia Lakeland responded

I’m sorry to hear about your recent experience during your oil change. It’s disappointing to know that our service didn’t meet your expectations. Tire rotation, filling windshield wiper fluid, and checking tire pressure are all essential parts of our service, and it’s clear we missed the mark. Your feedback is invaluable, and I’ll be sure to share it with our team to ensure we improve in these areas. We appreciate your patience and hope to provide a much better experience next time.

October 24, 2024

Immediately took my vehicle for my service even though I was early. Everyone was very friendly and got my vehicle service complete extremely fast More

by creechm31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Regal Kia Lakeland responded

Thank you!

October 24, 2024

Very friendly and amazing staff. They worked with me through everything. It was a great car buying experience. I highly recommend for anybody looking for a new car. More

by adammilic91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Regal Kia Lakeland responded

Congratulations on your purchase!

October 23, 2024

I have purchased my last 3 vehicles from Regal Kia. They are always professional and always provide excellent service. More

by RENAEGODWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Oct 29, 2024 -

Regal Kia Lakeland responded

We're happy that you're happy, and we're looking forward to your next visit to Regal.

October 23, 2024

I love Regal! I have purchased 3 cars from this dealership. If you are looking for a brand new or used car this is the dealership to choose. Each salesman I have h More

by Philicia Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Regal Kia Lakeland responded

Thank you for your loyalty. We’re grateful that we had the opportunity to serve you again.

October 21, 2024

This is the 6th vehicle we've purchased from Regal on Bartow Hwy and we are always so pleased. We receive the best service without feeling pressured. We were so grateful they were able to work with us on More

by creativeedge51
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Oct 29, 2024 -

Regal Kia Lakeland responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store!

October 20, 2024

My experience at this dealership was wonderful. Cinderella was very kind and attentive, and made sure to keep me informed on the progress of my service. More

by carly9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinderella
Oct 29, 2024 -

Regal Kia Lakeland responded

We're happy to see that you had a 5-Star experience at Regal Kia. Thanks for sharing.

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