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This rating includes all service center reviews, with more weight given to recent reviews.
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3,218 Reviews of Regal Kia Lakeland - Service Center
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May 13, 2020
Great experience yesterday I really love my regal family. I was in and out in less then an hour and half with oil change and tire rotation and car wash. I was in and out in less then an hour and half with oil change and tire rotation and car wash. More
by TERIABLOCKER
Verified CustomerEmployees Worked With
Other Employees :
Stan May, Charlie Norwood, Matt Macdowell, Kelsey Johnson
May 12, 2020
Kelsey was awesome. Very conscientious and attention to detail. Traits all advisors should follow. You could have kelsey be service manager. Get the department treating customers correctly so we buy mor detail. Traits all advisors should follow. You could have kelsey be service manager. Get the department treating customers correctly so we buy more kia's. More
by Lloydwells36
Employees Worked With
Kelsey Johnson
May 12, 2020
Super happy with my all around experience with Kia Regal! Went in for new tires for my 2018 Optima but walked out with 4 new tires on a 2020 Kia Optima!! It's beautiful and I'm absolutely in love with it. Th Went in for new tires for my 2018 Optima but walked out with 4 new tires on a 2020 Kia Optima!! It's beautiful and I'm absolutely in love with it. Thank you Greg for making this transition so easy!! More
by CHRISTINALANE66
May 12, 2020
Great!!! The Service Dept. always does a good job. The waiting room is always very clean and I like the fact that you can have snacks while you wait. The Service Dept. always does a good job. The waiting room is always very clean and I like the fact that you can have snacks while you wait. More
by WJERLA2
Employees Worked With
Todd Tripp
May 11, 2020
Jorge Benitez is always so helpful and very knowledgeable!!! I only like dealing with him when I go for services!!! He’s great and his service is awesome!! knowledgeable!!! I only like dealing with him when I go for services!!! He’s great and his service is awesome!! More
by EMORALES84
Employees Worked With
Jorge Benitez
May 11, 2020
Very please with the serves i want to thank Orlando for his service i love the car i hope to see your deler in the future his service i love the car i hope to see your deler in the future More
by Joel cruz
May 11, 2020
Always excellent service from this team. Mario is extremely professional. The entire staff is friendly and helpful. I will definitely buy my next Kia from Regal Kia. extremely professional. The entire staff is friendly and helpful. I will definitely buy my next Kia from Regal Kia. More
by marymlo
Employees Worked With
Mario Medina
May 10, 2020
There service area is nice & service people are so appropriate... Kelsey should get 6 stars .. goes the extra mile to help. Greg was patient also appropriate... Kelsey should get 6 stars .. goes the extra mile to help. Greg was patient also More
by LAKEMARY412
May 03, 2020
Very happy with my Kia Rio, and everytime i have had to have it serviced no complaints they have always done a outstanding just, very pleased have it serviced no complaints they have always done a outstanding just, very pleased More
by PATTIWATSON19
Employees Worked With
Brittany, James Henry, Mario Medina
May 03, 2020
Really good service. Fast service. Really good customer service. Like thet dont have to wait they take me home and when car is ready they pick me up. service. Like thet dont have to wait they take me home and when car is ready they pick me up. More
by SYNDIAF
Employees Worked With
Mario Medina
