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2,853 Reviews of Regal Kia Lakeland - Service Center
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August 20, 2019
Fantastic. Great friendly service Jarrett helped me through the whole severce set up and introduced me to Big Mike the mechanic and explained in detail what the cause of my problem and Jarrett helped me through the whole severce set up and introduced me to Big Mike the mechanic and explained in detail what the cause of my problem and repairwd in a profssional mannor. More
by DAVETRUDI1972
Verified CustomerEmployees Worked With
Jarrett and big mike
August 20, 2019
Feel confident with their service Jarrett at Regal Chevrolet on 98 S has been excellent in helping us to keep our Silverado in top running condition. He is always willing to go the ex Jarrett at Regal Chevrolet on 98 S has been excellent in helping us to keep our Silverado in top running condition. He is always willing to go the extra mile. More
by PEGGY.DONALDSON
Employees Worked With
Jarrett
August 20, 2019
expensive The labor rates are high. The parts are very expensive. The service writers are very good at their job. thank you for the service. C.J. Breaux The labor rates are high. The parts are very expensive. The service writers are very good at their job. thank you for the service. C.J. Breaux More
by cjbreaux62
Employees Worked With
none of the above
August 20, 2019
Re-fix hanging mirror Being first time user of the service dept,I was greeted immediately and my problem handled t.o my satisfaction. As it would take several hours to f Being first time user of the service dept,I was greeted immediately and my problem handled t.o my satisfaction. As it would take several hours to fix they had a shuttle take me home and pick me up later in the day to retun. me to the desler ship to pick up my car? More
by KDEWITT8
Employees Worked With
Clay Mieir, Chris Robinson, Chris Mitchell
August 20, 2019
Follow up I was treated with courtesy and respect. The staff was knowledgeable. My car was worked on in a timely manner and I was treated well. The amenities wa I was treated with courtesy and respect. The staff was knowledgeable. My car was worked on in a timely manner and I was treated well. The amenities was great More
by BOBJR5062
Employees Worked With
Jeff Soloj
August 20, 2019
tire not checked. I had my ecoblock reapplied last week (excellent job) at Kia and I noticed my right front tire was low and asked the advisor to check it. I waited for I had my ecoblock reapplied last week (excellent job) at Kia and I noticed my right front tire was low and asked the advisor to check it. I waited for the service and when it was complete I asked if the tire had been checked and he told me it was and air had been supplied. On my way (I had another appointment or I would have returned) I checked the driver info and noticed the tire had the same setting as when I brought it in. I was very disappointed as I travel to your dealer from Winter Haven. More
by SLYGRAMMA
Employees Worked With
I don't know the employees names.
August 20, 2019
Always taken care of when I go there. I love being able to go to the Kia dealership and know that all my concerns are taken into action. They have always went above and beyond to make sure I love being able to go to the Kia dealership and know that all my concerns are taken into action. They have always went above and beyond to make sure everything is taken care of. More
by KIMBERLYBILLINGS0812
Employees Worked With
Jeff Soloj
August 20, 2019
Full service I took a car I inherited in to have it looked at and see what it needed worked on as I was sure my parents hadn’t done anything more than change the o I took a car I inherited in to have it looked at and see what it needed worked on as I was sure my parents hadn’t done anything more than change the oil. Mind you, this is a 16 year old car and I figured it was going to cost me a fortune to get it “fixed up”. Well it wasn’t cheap, but it was reasonable for the work that needed to be done. Not only that, they did the work quickly and kept me informed along the way. Jorge was my service advisor and he was very friendly and took car of me from start to finish. More
by pharmdmm
Employees Worked With
Jorge
August 20, 2019
Routine services. Regal Kia has always been very helpful with all my automotive purchases, care and customer services needs. We have been treated like family and have a Regal Kia has always been very helpful with all my automotive purchases, care and customer services needs. We have been treated like family and have always remembered our name. I have bought three vehicles and referred six more friends who also bought cars. More
by WDOUGLAS16
Employees Worked With
Jeff Soloj
August 20, 2019
Service/ sales The staff that worked with me buying my Kia Soul was the best! Ed Box & Stan May.. the process was long but they made sure I was completely comfortabl The staff that worked with me buying my Kia Soul was the best! Ed Box & Stan May.. the process was long but they made sure I was completely comfortable during that time. More
by PATRA2857
Employees Worked With
Ed Box, Stan May
