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3,218 Reviews of Regal Kia Lakeland - Service Center
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June 30, 2020
oil change, tire rotation, check vehicle out I am always satisfied with the service at Regal Kia but I think not vacuuming vehicles out to speed service is a stretch. The ten to fifteen minutes I am always satisfied with the service at Regal Kia but I think not vacuuming vehicles out to speed service is a stretch. The ten to fifteen minutes to wait is no big deal. More
by CSIMMS1
Verified CustomerEmployees Worked With
I only came into contact with two but they were excellent
June 30, 2020
I don't dread getting my oil change. Their set up is comfortable and the people are really nice. They have snacks and room for you to sit and watch t.v. get things done at one of their tables. I also li comfortable and the people are really nice. They have snacks and room for you to sit and watch t.v. get things done at one of their tables. I also like the complementary wash for the car and how they check your car to make sure everything is safe. More
by melanieleon51
Employees Worked With
I don't remember
June 30, 2020
Took van in for 3 recalls. They did 2. Didnt have parts for 3rd. Said it would be 2 or 3 day he would call. No call yet. I was going to have the brakes replaced there but since it taking along time I will for 3rd. Said it would be 2 or 3 day he would call. No call yet. I was going to have the brakes replaced there but since it taking along time I will go somewhere else. More
by NICHDAVID4131
Employees Worked With
Mario Medina
June 30, 2020
Service personnel was very polite. They understood what I was telling them and took their time to explain things. Definitely would be bringing my Kia back was telling them and took their time to explain things. Definitely would be bringing my Kia back More
by Jen
Employees Worked With
Jonathan , Mario Medina
June 30, 2020
Fast, efficient and knowledgeable Service at Regal Kia is fast efficient and the staff is knowledgeable. I am always greeted with a smile. my car is always brought in to the service Service at Regal Kia is fast efficient and the staff is knowledgeable. I am always greeted with a smile. my car is always brought in to the service center in a timely fashion and the work is done in a efficient manner. After the service is performed it is returned to me cleaner than when I brought it in. Whatever the service performed (oil change and recalls) was all explained to me. Thanks Regal for a job well done. Richard McGraw More
by RMCGRAW44
Employees Worked With
Mario Medina
June 30, 2020
Made an appointment and still had to wait 2.5 hours. To make matters worse the service person was wearing her mask as a chin strap during a global pandemic. make matters worse the service person was wearing her mask as a chin strap during a global pandemic. More
by BAKERHS
Employees Worked With
Kelsey Johnson
June 30, 2020
The front table guys were super. Everyone is always so helpful. Courtesy Driver is a positive perk you give and make available. The guy who worked with me was very knowledgeable. Everyone is always so helpful. Courtesy Driver is a positive perk you give and make available. The guy who worked with me was very knowledgeable. More
by TONY.LONGA
Employees Worked With
Dont know who I was with.
June 29, 2020
S ont know twenty five words. Kelsey was great, thorough, and punctual. Ot has to be 25 words, so I'm just t asking because it won't take it unless it is. thorough, and punctual. Ot has to be 25 words, so I'm just t asking because it won't take it unless it is. More
by Lakeland_hoosier5
June 28, 2020
Excellent Servive Performance evaluation is excellent. Excellent Service. Service advisor was extremely helpful and reliable, No trouble making the appointment for s Performance evaluation is excellent. Excellent Service. Service advisor was extremely helpful and reliable, No trouble making the appointment for service. The cashier was very friendly. More
by mrliebman
Employees Worked With
Jorge Benitez
June 27, 2020
The service advisors are well trained, informative, friendly, and helpful. I enjoy the interaction and the wifi, snacks and all. I could've taken the shuttle, but it didn't take long to service my car. friendly, and helpful. I enjoy the interaction and the wifi, snacks and all. I could've taken the shuttle, but it didn't take long to service my car. More
by JEANNE.V
Employees Worked With
Kelsey Johnson
