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This rating includes all service center reviews, with more weight given to recent reviews.
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2,855 Reviews of Regal Kia Lakeland - Service Center
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September 13, 2019
Excellent, no hassle repairs to my engine. Car broke down with engine problems. Engine was replaced, under warranty, with no hassle. Service manager also arranged my car rental. Thank you Aa Car broke down with engine problems. Engine was replaced, under warranty, with no hassle. Service manager also arranged my car rental. Thank you Aaron Lopez. More
by NOEMAIL3
Verified CustomerEmployees Worked With
Aaron Lopez
September 13, 2019
Excellent service Had brakes done and they did a good job. After inspecting the brakes they let me know what needed to be done how long it would take and how much it wo Had brakes done and they did a good job. After inspecting the brakes they let me know what needed to be done how long it would take and how much it would cost. Everyone was friendly. More
by ANGELSLOAN3
Employees Worked With
Jeff Soloj
September 13, 2019
Kia sorento 2011 sx At first I was told it would cost 1300+ dollars and no warranty coverage. Later I called and spoke to Chelsea who went the extra mile Sure warranty co At first I was told it would cost 1300+ dollars and no warranty coverage. Later I called and spoke to Chelsea who went the extra mile Sure warranty coverage with 0 deductions. Very Satisfied. More
by AHA7200675
Employees Worked With
Chelsea, Jeff Soloj
September 12, 2019
Service I was very disappointed with this service. First of all I had a appointment but had to wait 2 and a half hours!!! At almost 2 hours I was told by your I was very disappointed with this service. First of all I had a appointment but had to wait 2 and a half hours!!! At almost 2 hours I was told by your associate that my car was almost finished but I continued to wait. I finally had to ask about it. The same associate said oh yea,, let me get your paperwork. He put it on the counter and walked away!!!! Didn’t even explain to me at all what they did to my car,,, didn’t say thank you, goodbye,, nothing!!! I will not be back. More
by CHRISTYKNS
Employees Worked With
I was never told a name by him!
September 12, 2019
Everything is Excellent thanks It was a very good service. The people is very friendly The manager is so nice. The facility is very clean with good snacks when we waiting the car. It was a very good service. The people is very friendly The manager is so nice. The facility is very clean with good snacks when we waiting the car. We enjoyed the place too. More
by Platas
September 09, 2019
Prompt and efficient Very prompt and efficient! Have confidence in their service. Everyone was friendly and helpful! I have had our kia for a couple of years and always ha Very prompt and efficient! Have confidence in their service. Everyone was friendly and helpful! I have had our kia for a couple of years and always have been satisfied. More
by HELENLESD
Employees Worked With
Jeff Soloj
September 06, 2019
Service Kelsey was very friendly and up to date with my prom lens. Liked the fact that Kelsey checked on me and made sure l was ok.thank you. Kelsey was very friendly and up to date with my prom lens. Liked the fact that Kelsey checked on me and made sure l was ok.thank you. More
by samuel.wellman
Employees Worked With
Kelsey, Ed Box
September 05, 2019
My car alway followup. Car service and wait room real nice of hospitality. Oil change service, after repair to car wash service. Sit relax and watch the t.v. Car service and wait room real nice of hospitality. Oil change service, after repair to car wash service. Sit relax and watch the t.v. More
by MIRIAMRC63
Employees Worked With
Jeff Soloj
September 05, 2019
Regal Rocks Friendly top notch services and they feed you while you wait. Consumer friendly people. Car comes back after serviced like new and they walk you to y Friendly top notch services and they feed you while you wait. Consumer friendly people. Car comes back after serviced like new and they walk you to your car when completed. Regal Rocks More
by MY2DOGSRR
Employees Worked With
Jeff Soloj
September 04, 2019
Quick courtesy service The service is always quick, and the employees are very pleasant. That is what I look for when servicing my vehicle. Thank you very much I am happy to The service is always quick, and the employees are very pleasant. That is what I look for when servicing my vehicle. Thank you very much I am happy to leave a review. More
by MLM
Employees Worked With
Aaron and Mike
