Regal Kia Lakeland - Service Center

Great Auto Service and Amenities while you wait. Everyone is so friendly. The waiting area is relaxing. Love the DJ!! Always great to see and say 'Hello' to my favorite Salesman Orlando Lopez. Everyone is so friendly. The waiting area is relaxing. Love the DJ!! Always great to see and say 'Hello' to my favorite Salesman Orlando Lopez. More

Walk in no appointment I got off work about 7.30 one morning. I went to my car noticed a nail in my tire. I didn't make an appointment just showed up and i was taken care o I got off work about 7.30 one morning. I went to my car noticed a nail in my tire. I didn't make an appointment just showed up and i was taken care of in a timely manner. More

Starting with my Gorge He all most always greets me beside my Optima then sets my service in gear as I always wait for my service while I visit friends with Greg etc! He all most always greets me beside my Optima then sets my service in gear as I always wait for my service while I visit friends with Greg etc! More

Nobody called me to tell me the car was ready I called many times to ask for my car if it was done they got me bouncing around with 0 answer about my car and what was getting done and when will be I called many times to ask for my car if it was done they got me bouncing around with 0 answer about my car and what was getting done and when will be done. I pick up the car and no paperwork shout about the job “done” in the car. They’re quick to sell a car but not to respond to any issue. More

Great customer service The professional and knowledgeable service staff kept me informed of all the issues going on with my service, and made me feel relaxed about what was The professional and knowledgeable service staff kept me informed of all the issues going on with my service, and made me feel relaxed about what was being done and pricing and all issues right up to the payment desk,, Good job Regal Kia More

Amazing Service Regal Kia has the best staff! Thank you to Jeff and Jorge for the excellent customer service. I would not take my car anywhere else. Regal Kia has the best staff! Thank you to Jeff and Jorge for the excellent customer service. I would not take my car anywhere else. More

Quick and easy oil change I was helped right away and told my expected wait time. Todd went over my TSB and recall info as well. I always bring my Optima to Regal I was helped right away and told my expected wait time. Todd went over my TSB and recall info as well. I always bring my Optima to Regal More

Review The wait was a little long but ultimately the service was great and everyone is very nice. Comfortable waiting area while waiting for my car to be don The wait was a little long but ultimately the service was great and everyone is very nice. Comfortable waiting area while waiting for my car to be done. More

Excellent Service I have been to this dealership since I bought my car in 2018. There has never been an issue, and everyone is so accommodating. I will definitely stay I have been to this dealership since I bought my car in 2018. There has never been an issue, and everyone is so accommodating. I will definitely stay a customer. More

Service I love the dealership but often when getting tires rotated they forget at least one of the caps for the tires. They always fix it for me on my next v I love the dealership but often when getting tires rotated they forget at least one of the caps for the tires. They always fix it for me on my next visit though so I can't complain. Only once did they forget to wash my car and they offered to take care of it anytime I could stop by again. People are friendly and they make you feel comfortable whole you wait. More