Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,855 Reviews of Regal Kia Lakeland - Service Center
Sort by
October 16, 2019
Unhappy with service plan Not happy with service plan, I was sold when leasing the car.Only have 24 770 miles on car.No more oil.changes.45,000 mile lease Not happy with service plan, I was sold when leasing the car.Only have 24 770 miles on car.No more oil.changes.45,000 mile lease More
by PAUL.DERMATIS
Verified CustomerEmployees Worked With
October 16, 2019
Great service Its nice to drive in, drop the car off, be shuttled to work and back to the service center and not worry about the work being done. Fast ,accurate and Its nice to drive in, drop the car off, be shuttled to work and back to the service center and not worry about the work being done. Fast ,accurate and reasonable. Friendly staff,car washed and vacuumed ,driver Mike (shuttle)is outstanding, all you'd expect . More
by JOHNDEGAETANO
Employees Worked With
Jorge( service), Mike (the shuttle driver).
October 15, 2019
Need new motor Mario was very friendly and helpful and even when I was mad he still had a smile on his face! Thanks for being so nice Mario Mario was very friendly and helpful and even when I was mad he still had a smile on his face! Thanks for being so nice Mario More
by dianedev77
Employees Worked With
Mario Medina
October 15, 2019
Pleased customer I received quick, fast and great customer service. Service Tech/rep Listened to my concerned and made sure they were on top of all my needs. I received quick, fast and great customer service. Service Tech/rep Listened to my concerned and made sure they were on top of all my needs. More
by ABUNDANTLYBLESSED18
Employees Worked With
Mario Medina
October 15, 2019
Low tire light Called KIA and they said to bring it in. Right front tire had a nail in it. They repaired tire and sent me on my way. They noticed on their computer t Called KIA and they said to bring it in. Right front tire had a nail in it. They repaired tire and sent me on my way. They noticed on their computer that I had a road hazard guarantee so the repairs did not cost me. More
by GMAJUJU2
Employees Worked With
Jorge
October 15, 2019
Routine auto tuneup and repairs Wonderful place! Very professional from beginning to end. They let you know what is needed but in no way make you feel you must do it all immediatel Wonderful place! Very professional from beginning to end. They let you know what is needed but in no way make you feel you must do it all immediately and actually help with telling you what should come ahead of other repairs to keep your car running smoothly. More
by NATOOTSIE
Employees Worked With
Jorge as service advisor who checked me in and kept me informed of car progress, Todd Tripp
October 14, 2019
Car Service Review My experience at Regal Kia was wonderful. Mario was very professional, and my car was serviced in a timely manner. I was pleased with my experience. My experience at Regal Kia was wonderful. Mario was very professional, and my car was serviced in a timely manner. I was pleased with my experience. More
by SKEN2637
Employees Worked With
Jeff Soloj
October 14, 2019
Good!! Greg meet our needs. He made sure that the car was taking good care! Now I know the car will last longer because the service was done. Greg meet our needs. He made sure that the car was taking good care! Now I know the car will last longer because the service was done. More
by todda1
Employees Worked With
October 12, 2019
Service I not expect better service always the team at Regal take care my needs great job Mario and all are great professionals ! Top service always I not expect better service always the team at Regal take care my needs great job Mario and all are great professionals ! Top service always More
by TENNISCARLOS
Employees Worked With
Other Employees :
Mario , Ed Box, Deon Box, Dystanie Haney, Chris Robinson, Brittany Herrera, Matt Macdowell, Demetrius Allums
October 11, 2019
Thank you to all involved in the service and repairs to my Kia Optima. A special thank you to Aaron Lopez for working out all that needed to be done . What sta to all involved in the service and repairs to my Kia Optima. A special thank you to Aaron Lopez for working out all that needed to be done . What started out as stressful for me in regards to my Kia ended up being handled smoothly and professionally . Thank you!!! More
by MJBIALIK
Employees Worked With
Aaron Lopez
