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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,855 Reviews

2,855 Reviews of Regal Kia Lakeland - Service Center

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November 02, 2019

Good Service I had a problem with my vehicle not wanting to start. Didn't know if it was an electrical issue battery starter, etc, and of course we all depend on o More

by DEBBIEDANIELS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Dec 03, 2019 -

Regal Kia Lakeland responded

Debbie, we are happy to hear you are back on the road thanks to our team!!

November 02, 2019

KIA experience. We have been customers for over 3 years, have purchased 4 vehicles with no comments. The employees are doing a great job at representing the company a More

by JOEMANCINIJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George B. KIA Service Advisor., Ed Box, Jeff Soloj, Leo Henderson
Dec 03, 2019 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

November 01, 2019

Wonderful staff and service I had a problem with the headliner in my 2020 Soul. Kelsey took care of everything! She makes going in for service a great experience! Thank you Kelse More

by Wicked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2019

Great place to wait with coffee and pleasant staff. Knowledgeable Service representatives and great Service Personal. It is a comfortable place to wait and enjoy TV on HGTV. Hope to see you again to con More

by HLIZHAR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2019

Kia optima They provided me with excellent service,. They did work on my car,kept it for 9 days. But they made sure I had a way of getting around More

by Sanworldssw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina
October 30, 2019

Todd was excellent and got everything done Went in with no appointment on my why back from vacation not only did they service my car they fixed two recalls in a very timely manner. We were offe More

by PKS22118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Tripp
October 30, 2019

Great service No more going to the quick lube places! The cost of going to Kia Regal is excellent and the service is too notch. Thank you Regal!! More

by B. Robino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2019

Did a great job Went out of their way to make my service great. Very caring and wanted to make sure I was happy. Thank you so very much More

by Gatorgril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2019

Efficient & Friendly Took my car in for an oil change. They have a nice area to wait, which I did for a minute while I waited for my ride. They texted me to approve or dec More

by ANDREA M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Tripp
Oct 29, 2019 -

Regal Kia Lakeland responded

Thank you Andrea!!

October 23, 2019

Service Your manager Jeff is the best person in service I have ever delt with. He has his staff on their toes . Always a great place to go for service! More

by Rossco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
Oct 29, 2019 -

Regal Kia Lakeland responded

Thank you Rossco, we think Jeff is pretty great too!

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