Regal Kia Lakeland - Service Center

Courteous and professional service. Waiting time was adequate. Misty showed concern and demonstrated her knowledge when responding to our questions. Always with great disposition. Waiting time was adequate. Misty showed concern and demonstrated her knowledge when responding to our questions. Always with great disposition. More

I’ve had multiple occasions where there’s miscommunications. And it doesn’t feel trust worthy, I had paid for a gold plan offered when I purchase the vehicle. The salesmen claimed to cover “e miscommunications. And it doesn’t feel trust worthy, I had paid for a gold plan offered when I purchase the vehicle. The salesmen claimed to cover “everything” Yet I still get troubled trying get stuff fixed. The car isn’t even that old or abused. I’m tempted to get a second opinion somewhere else but I don’t wanna spend the money More

Excellent staff which is very customer oriented and friendly. Have been there multiple times , usually well taken care of . friendly. Have been there multiple times , usually well taken care of . More

I was able to get service for my vehicle as a walk in. Good news, but IMHO, they over acted on solving the problem that I brought the car in for the first place. I still need to follow up with second op Good news, but IMHO, they over acted on solving the problem that I brought the car in for the first place. I still need to follow up with second opinions on what they suggested. Another survey of my experience was the extra waiting that resulted as the service desk relied on texting vs simply walking back to the lounge to talk to me. More

She was great. Attentive. And was able to get everything I needed done in a quick and efficient manner. Attentive. And was able to get everything I needed done in a quick and efficient manner. More

Everyone I encountered was very nice and professional! ! I will recommend family/friends to come here! ! I will recommend family/friends to come here! More

Fast and professional. Explained my recalls to me throughly. I will return for my future car repairs. Explained my recalls to me throughly. I will return for my future car repairs. More

Real good group of guys I can always count on them when I need something done to my vehicle they are always polite and very helpful. I need something done to my vehicle they are always polite and very helpful. More

Makai was amazing as well as the GM, and the finance team, very friendly and helpful and loving my new KIA Seltos!!! Defenitly recommend Regal Kia Lakeland.. team, very friendly and helpful and loving my new KIA Seltos!!! Defenitly recommend Regal Kia Lakeland.. More

I am very pleased with this dealership they was very professional and courteous to me and attended to my concerns professional and courteous to me and attended to my concerns More