Regal Kia Lakeland - Service Center

They are are organized and keeps the customers informed about the progress of their vehicle l. about the progress of their vehicle l. More

Jeff and his crew are awesome. Friendly and fast. Nothing but good things to say about them. Friendly and fast. Nothing but good things to say about them. More

Great advisor and shuttle service, the diagnostic process did seem to take a smidgen long, but I might have been a bit anxious. However, the repairs were done, and my car is back to her wonderful working con did seem to take a smidgen long, but I might have been a bit anxious. However, the repairs were done, and my car is back to her wonderful working condition, but what I would like is to one day come into the service department and have a bill that under $1000!!! More

Quality service ? ? Very thing was good the only thing is that is no more snacks ???? ? Very thing was good the only thing is that is no more snacks ???? More

Misty all way the same way never change ever when she having a bad day in know her job having a bad day in know her job More

Took my 2024 car in because it was making a strange noise. Charged $169 to look at it. They eventually said they thought it was the struts. I then received a text with an invoice for $1 6 00 for new s noise. Charged $169 to look at it. They eventually said they thought it was the struts. I then received a text with an invoice for $1 6 00 for new struts an alignment. Said it was because of a recent accident but it aligned perfectly after that repair. Picked up the car and took it to the body shop where I had it repaired. They found a loose part rubbing against the caliper. Nothing wrong with the struts. I contacted Kia starting on June 11 requesting my $169 back since they did nothing. I have heard nothing from them. I have purchased both my Kias' from Regal but must say I am very disappointed in this, thinking I could have spent $1600 and the problem would not have been fixed. More

Everything is clean and everyone was friendly, I was in and out for my service appointment on time. and out for my service appointment on time. More

Perfect customer service. I felt an inner desire to do business with them. Kind and honest. Vibes of integrity I felt an inner desire to do business with them. Kind and honest. Vibes of integrity More

Johnathan spent time vto diagnosis my car. I thought it was starter , turned out my battery needed replaced. thanks I thought it was starter , turned out my battery needed replaced. thanks More

Didn’t reset my oil change on dash didn’t rotate tires and I told them to and I told them to More