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Regal GMC - Service Center

Lakeland, FL

4.0
288 Reviews

288 Reviews of Regal GMC - Service Center

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June 23, 2022

Chrissy was very helpful. She told me that they didn't have enough parts ordered so I would have to come back. More

by Dick Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Sonny Glover
Jun 23, 2022 -

Regal GMC responded

Thank you for choosing Regal!

June 16, 2022

Paid 84k for a car. No loaners to provide. Didn’t address my issue either regarding transmission shifting issues. More

by csi1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not applicable
Jun 16, 2022 -

Regal GMC responded

Unfortunately, there is a worldwide shortage of vehicles. We have a very limited number of loaners available, often amounting to none. However, we would like to look into why your concerns were not addressed but are unable to do so with the information provided. Please contact Customer Service Manager, Alaina Southern at 863-333-4633.

June 05, 2022

One of the best dealership I had the pleasure of dealing with. The service department is very good. More

by ALEFULTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
Jun 06, 2022 -

Regal GMC responded

Thanks for choosing Regal!

June 01, 2022

Service was top notch! Everything that needed to be done was explained thoroughly and was priced fairly. Austin did an excellent job of communicating with me and they had m More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith , Pedro Jenner, Michael Hughes
Jun 06, 2022 -

Regal GMC responded

Thanks for choosing Regal!

May 27, 2022

They are an amazing dealer to work with! ! They got me on even if I had booked the wrong Regal location and very helpful though I locked my keys in the truck Rob got the courtesy gentleman to More

by Mweston965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert /Austin Service Dept
Jun 06, 2022 -

Regal GMC responded

Thanks for choosing Regal!

May 27, 2022

Excellent service excellent people very easy to work with and fast turnaround time Daryl and Michael have always treated me very well and I recommend a lot of people because of these two More

by CARDMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard, Alondra Sandoval, Jessica Torres
Jun 06, 2022 -

Regal GMC responded

Thanks for choosing Regal!

May 25, 2022

Everyone was so helpful and went over and above to help me. I would highly recommend regal. More

by jose gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crissy
May 26, 2022 -

Regal GMC responded

Thank you Jose!

April 07, 2022

I stopped in due to an error message. They checked everything out as quickly as possible, provided transportation home and pick up the next day while they looked for the problem….thank f More

by TILGHMANJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan in service
Apr 14, 2022 -

Regal GMC responded

We hope it stays that way too!

April 07, 2022

This is a nice dealership they have the customer service and I love going to this dealership More

by Raven kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
megan barnes
Apr 14, 2022 -

Regal GMC responded

Thanks Raven, we love when you come to our dealership too!

March 30, 2022

Nice, clean place to go to wait the short time it takes for service on my car. Everyone is friendly, helpful and courteous! BUT CHRISSY HARTMAN is AWESOME !! She’s knowledgeable, professional and SHE AL More

by BOBBIEMORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hartman, Chrissy
Mar 31, 2022 -

Regal GMC responded

Thanks Bobbie, we think Chrissy is pretty great too! See you next time!

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