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Regal GMC - Service Center

Lakeland, FL

4.0
288 Reviews

288 Reviews of Regal GMC - Service Center

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November 09, 2022

All I can say about these guys is if there is a deal to be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what ha More

by STEVEDEMBER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Michael Hughes, Caty Gorman
Dec 19, 2022 -

Regal GMC responded

Thanks Steve & congrats on your new to your vehicle!

October 15, 2022

Chris and the team were great it was super busy but I didn't get my car the next day with super service More

by georgeanthony10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 09, 2022 -

Regal GMC responded

Thanks for choosing Regal!

October 08, 2022

Vehicle was taken to Regal GMC for a scheduled visit to provide an estimate for cost of replacement of an engine motor mount (driver's side) and possible replacement if estimate was reasonable. Estimate w More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lashley
Nov 09, 2022 -

Regal GMC responded

Eric, thank you for your feedback. However, a diagnosis does cost time and money and the fee was agreed upon drop off.

September 16, 2022

3 times for engine light and it's on again for 2020 GMC TERRAIN. I SHOULDN'T BE HAVING THIS PROBLEM. More

by B_MKNICELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Sep 22, 2022 -

Regal GMC responded

We agree, please call us asap to schedule an appointment.

August 30, 2022

A wonderful dealership we have owned General Motors vehicles for years you guys are the same as my Dealership as in Maine take good care of your customers thanks More

by Bobdod_bobdog_bobdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Something Smith sorry forgot his name 5
Sep 22, 2022 -

Regal GMC responded

Thank you for choosing Regal GMC!

August 27, 2022

One gets the impression an effort is being made treat the customer in a professional manner. More

by Watsondgeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 22, 2022 -

Regal GMC responded

Thank you for choosing Regal GMC!

July 30, 2022

My rep at check in was so awesome. She gave up her detail time for me More

by hotchkissmasonry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
July 29, 2022

Chrissy was very helpful. They found the problem with the tire and replace the tire. Chrissy kept me in contact all the time. More

by Dick Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Sonny Glover, Levi Dillard
July 23, 2022

Very pleased with the service given me in my recent service. The service manager was great, He is an asset to your service department, More

by n0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin
June 30, 2022

I believe everyone did a great job and they did it quickly. I appreciate it More

by Jason W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
Jul 01, 2022 -

Regal GMC responded

Thank you for choosing Regal!

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