288 Reviews of Regal GMC - Service Center
I always take my car to Regal for service. It never fails that I take it in for one thing and have to take it back because something wasn’t fixed properly. In this case I had a water leak on the pass fails that I take it in for one thing and have to take it back because something wasn’t fixed properly. In this case I had a water leak on the passenger side of the car and they determined the drain hose for the sunroof had disconnected. I left it with the dealership for ONE WEEK to ensure it was fixed properly. They fixed it but when I tried to open the sun roof slide part something was blocking it from opening. It turned out the little accordion things on the side were not snapped back in place by a clip properly. I had to take the car up and drop it off a second time to get this corrected. This is not the first time I have had to return for a repair to be corrected by a minor detail that was overlooked and I’m really irritated that these type things happen repeatedly. I was also not happy to see how dirty the sun room window was when it did open and the grime left on the inside liner of the car directly near the sunroof interior. I just paid $150. To have my car detailed prior to the leak and now I need to go in and clean the mess that was left. We have been dealing with your service department for 10 years and I have to say I am not happy with the service here compared to the service we received in Deland, FL from the Kaiser dealer there. I NEVER had to return after having a vehicle serviced there. My only hope at this point is that the leak is fixed since on the last leak that was on the drivers side I had to take it back 4 times to get it corrected. Of course I won’t know until I experience a downpour which has not occurred since I got it out of the shop. More
I came in for my reapply for echo block on my MDX and like always I was very satisfied with the job . Regal is a awesome place to get work done. Thank you. like always I was very satisfied with the job . Regal is a awesome place to get work done. Thank you. More
Service was completed - my only suggestion is when customers are waiting maybe a priority placed on completion customers are waiting maybe a priority placed on completion More
Always a great experience having my vehilces servkced at Regal! The team is always fantastic and Chrissy is awesome to deal with! Regal! The team is always fantastic and Chrissy is awesome to deal with! More
Friendly and Fast service. Was out with a new car in less than 2 hours which is unheard of these days than 2 hours which is unheard of these days More
I always have an excellent experience when using this Dealership, my Service Advisor, Austin Smith was excellent, he communicated with me, explained everything and kept me up to date on the progress of m Dealership, my Service Advisor, Austin Smith was excellent, he communicated with me, explained everything and kept me up to date on the progress of my vehicle, I would give him a 10+ rating! More