Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
288 Reviews of Regal GMC - Service Center
Sort by
March 21, 2022
I dropped the car off early, was notified when the work was complete, and the car was ready to go when we arrived to pick it up,…a slight glitch getting the key….plus, since I drove over the sensor with ou was complete, and the car was ready to go when we arrived to pick it up,…a slight glitch getting the key….plus, since I drove over the sensor with our other car we now know we need to watch our tired tread More
by TILGHMANJB
Verified CustomerEmployees Worked With
Alaina
February 22, 2022
Scheduled routine oil chage and diagnostics on rattle in front end, resulting in follow-up rehab on my vehicle. Very easy to reschedule, and my service man made sure all necessary parts were available. Serv front end, resulting in follow-up rehab on my vehicle. Very easy to reschedule, and my service man made sure all necessary parts were available. Service, shuttle rides, and explanations for any questions I had were professionally and very friendly coordinated by the service rep Mr. Ray Taylor. I am a very pleased customer. More
by WKAUTH
Employees Worked With
Mr. Ray Taylor, service rep was Excellent
January 27, 2022
Tell you are very quick to work on my car and get it fixed. They even fix my flat tire. Everybody was very polite and helpful . The place was clean and come preferable for waiting. Thanks for everything fixed. They even fix my flat tire. Everybody was very polite and helpful . The place was clean and come preferable for waiting. Thanks for everything they did. More
by DARLENE
Employees Worked With
Service
January 22, 2022
They found the problem and ordered the part(s) but no idea when it will get here. I have a problem with the center panel that controls the phone, radio, etc. Anxious to get it fixed as it has been going idea when it will get here. I have a problem with the center panel that controls the phone, radio, etc. Anxious to get it fixed as it has been going crazy the last few days. More
by Billie
Employees Worked With
Service - was excellent!
January 07, 2022
They took care of my car needs. They were very accommodating in scheduling my appointment. accommodating in scheduling my appointment. More
by MKWITTER45
Employees Worked With
January 07, 2022
No contact from my advisor after I dropped my vehicle off. I text and called the number with no response and finally called the main number to see if my vehicle was done. When I arrived to pick up my veh off. I text and called the number with no response and finally called the main number to see if my vehicle was done. When I arrived to pick up my vehicle I was sent to 4 different people and no one knew where my keys were. I asked about the look at my rims, nothing noted on the sheet. After 15 minutes I was advised it was being reviewed and I would get a follow up call. I have not received a call, I called a week later and got no answer and still do not know the status as of writing this response. This was my worst service experience so far since purchasing my vehicle. More
by the5hodges
Employees Worked With
Don't even know names
December 23, 2021
Service was performed as planned and Staff was extremely helpful in guidance with applying GMC Reward Points towards bill. They maintained contact to notify arrival of ordered part and to schedule a follow helpful in guidance with applying GMC Reward Points towards bill. They maintained contact to notify arrival of ordered part and to schedule a follow up visit to complete work More
by JOEL.SLIGH
Employees Worked With
Rob Young
December 23, 2021
Except for the location change, no signage, and frustration with that fiasco, the service was great, as always. Service advisor and manager resolved the issue immediately, when brought to their att frustration with that fiasco, the service was great, as always. Service advisor and manager resolved the issue immediately, when brought to their attention. More
by StevenAbel
Employees Worked With
Manager of Service dept, and Rob, service advisor
