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Regal Chevrolet - Service Center

Lakeland, FL

4.1
782 Reviews

782 Reviews of Regal Chevrolet - Service Center

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May 28, 2021

Very friendly staff and quality service . Always very eager to help in any way possible. I would definitely recommend this dealership to anyone who needs great service. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Jun 02, 2021 -

Regal Chevrolet responded

Thank you Doug!

May 27, 2021

Take my vehicle to Regal Chevrolet for service. Great service friendly staff and they always get the job done quickly. I will continue to take my vehicle to Regal Chevrolet for service. More

by JHUEGEL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jun 02, 2021 -

Regal Chevrolet responded

Thank you, we look forward to continuing to help you!

May 27, 2021

It's true when they say that "patience is a virtue" Indeed I learned this through my experience; though it took a little longer then I anticipated it was well worth the wait. I am so relieved to have More

by Julius Crumb
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jun 02, 2021 -

Regal Chevrolet responded

Thank you Julius, and we are happy to have you back on the road with cool air blowing again 😁 Nobody deserves this FL heat with no AC!

May 27, 2021

Was in and out quickly for and oil change friendly service, will recommend regal Chevrolet Lakeland florida go see them there waiting for you ! Thanks More

by CARMETTA.RAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Melissa Ragonese
Jun 02, 2021 -

Regal Chevrolet responded

Thank you for your kind words, we will see you next time :)

May 26, 2021

They were very professional and helpful on getting me in and out on a reasonable time. the work was done right. the lady at the service counter was very knowable in assisting me More

by mfitzgibbons
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Jun 02, 2021 -

Regal Chevrolet responded

Thanks for choosing Regal!

May 26, 2021

I had a scheduled appointment and the service took more time than expected. Also my extended warranty did not apply to my service. Unaware it had expired because my understanding was 60,000 miles yet Pau More

by DOROTHYB56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie, Paul Clason
Jun 02, 2021 -

Regal Chevrolet responded

Dorothy, Thank you for your feedback. Warranties can be tricky to understand at times, if you still have questions about it send your contact information to alaina.s@regallakeland.com she would be happy to pull up your warranty information and send to you.

May 26, 2021

Awesome service. Ran over a nail and had to have a tire replaced. She also changed the oil and got the car washed for me. More

by amys05vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Jun 02, 2021 -

Regal Chevrolet responded

Yikes, glad we could help!

May 25, 2021

On very short notice your service department was able to get my Pontiac G6 up and running again. Jared and the rest of the folks in service always do and always have done a fantastic job! More

by DKARRUDA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
May 26, 2021 -

Regal Chevrolet responded

Thank you for your feedback!

May 25, 2021

I was very pleased with the service for my broken air conditioner. It was a labor intense job and was done professionally. Jarrett was great! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth and Mike, Jarrett Schrom
May 26, 2021 -

Regal Chevrolet responded

Thanks Kathy, glad you have cool air again, especially in the FL Heat !

May 25, 2021

Just boughht my first truck, a 2017 Colorado and Your body shop was the best in dealing with my repair. Parts department let me down with an order I placed that they never completed, I had to contact the More

by CHIPDITTMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the guy in body shop
May 26, 2021 -

Regal Chevrolet responded

Thank you for your feedback, we apologize for the inconvenience and will address this with our staff.

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