Back

Regal Chevrolet - Service Center

Lakeland, FL

4.1
782 Reviews

782 Reviews of Regal Chevrolet - Service Center

Sort by
June 08, 2021

Regal Chevrolet staff is very nice and professional. Always available to answer any question one may have. This is my go to place for vehicle service. More

by ogarzon03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clason
Jun 16, 2021 -

Regal Chevrolet responded

Thank you, we are here for any of your questions & automotive needs :)

June 07, 2021

Going to Regal for service is always easy, fast and a great experience. When people care it makes a difference and Regal’s team always cares. Thank you for the wonderful work More

by FSP-442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom
Jun 16, 2021 -

Regal Chevrolet responded

Thank you for choosing Regal :)

June 04, 2021

The service guys was very helpful and kept us informed with what was going on with our vehicle. they gave my wife and I great service. More

by mike1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jun 07, 2021 -

Regal Chevrolet responded

Thank you Mike~

June 02, 2021

Was very impressed with your service process. Jarret was great to work with and was good at keeping me updated. To this point the work performed has been acceptable. More

by jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jun 03, 2021 -

Regal Chevrolet responded

Hopefully it will continue to stay that way :)

June 02, 2021

The customer service is excellent, timely assistance, cordial behavior, efficient communication, I was surprised how fast the service was done. Scheduling the service was easy and fast More

by patrickcuauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Jun 03, 2021 -

Regal Chevrolet responded

Thank you Patrick!

June 02, 2021

Worst experience I have ever had in my life with a car dealership. I would never recommend them to anyone, nor ever have any dealings with them again More

by Wisehotels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Smith
Jun 03, 2021 -

Regal Chevrolet responded

Your feedback is important to us, unfortunately with the information given we can not access your records, and there is no employee by the name of John Smith. Please call Customer Service Manager, Alaina Southern at 863-333-4633 or email her at alaina.s@regallakeland.com

June 02, 2021

I was disappointed with the mechanic who service my AC. I believe he should have checked the vacuum test before giving me back my vehicle with a leak in The evaporator. It cost me 2 more days without my veh More

by SMAFF50/
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Chris Lashley
Jun 03, 2021 -

Regal Chevrolet responded

Thank you for your feedback, it is important to us and we will use it to improve. We apologize for the inconvenience.

June 02, 2021

Great salesman was very help-full was very knowledgeable sorry but can’t add to that thank you thank you and have a great day and stay safe More

by gestock1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan May, Lisa Guthrie, Issa Bendeck, Stefanie Short, Paul Clason, Michelle Sorongon
Jun 03, 2021 -

Regal Chevrolet responded

Thank you, we hope you have a great day too!

June 01, 2021

They always provide prompt courteous service. They explain everything they are doing in great detail. Never any surpriseswithwhat they do. I appreciate there service and would recommend. More

by frankfavuzza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Chris Lashley, Melissa Ragonese
Jun 02, 2021 -

Regal Chevrolet responded

Thanks for the feedback Frank!

May 28, 2021

Very friendly staff and quality service. Always very eager to help in any way possible. I would definitely recommend this dealership was in and out quickly for an oil change More

by DMTRAMA
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Jun 02, 2021 -

Regal Chevrolet responded

Thanks for trusting us! See you next time :)

...
8
...