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Regal Chevrolet - Service Center

Lakeland, FL

4.0
765 Reviews

765 Reviews of Regal Chevrolet - Service Center

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May 25, 2021

On very short notice your service department was able to get my Pontiac G6 up and running again. Jared and the rest of the folks in service always do and always have done a fantastic job! More

by DKARRUDA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
May 26, 2021 -

Regal Chevrolet responded

Thank you for your feedback!

May 25, 2021

I was very pleased with the service for my broken air conditioner. It was a labor intense job and was done professionally. Jarrett was great! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth and Mike, Jarrett Schrom
May 26, 2021 -

Regal Chevrolet responded

Thanks Kathy, glad you have cool air again, especially in the FL Heat !

May 25, 2021

Just boughht my first truck, a 2017 Colorado and Your body shop was the best in dealing with my repair. Parts department let me down with an order I placed that they never completed, I had to contact the More

by CHIPDITTMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the guy in body shop
May 26, 2021 -

Regal Chevrolet responded

Thank you for your feedback, we apologize for the inconvenience and will address this with our staff.

May 25, 2021

It’s cool it’s all right it is a handy please but I don’t like replacing an air conditioning coil not quite four years down the road that sucks More

by COBRA8166@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lashley
May 26, 2021 -

Regal Chevrolet responded

Thank you for your feedback.

May 25, 2021

The staff was very friendly and the service was excellent but we were not able to find the problem with the brakes but they are keeping an eye on the problem More

by hawleytomjane
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Spong
May 26, 2021 -

Regal Chevrolet responded

Sometimes it is difficult to duplicate, but we are confident you are in good hands :)

May 24, 2021

Everyone was really nice and helpful. Very quick service as well for a busy Saturday. Thanks again Regal Chevy! I will be looking to trade my car in very soon with you all. More

by SLang23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese
May 25, 2021 -

Regal Chevrolet responded

Thank you!! We are here when you are ready to trade :)

May 24, 2021

Stephen Sponge was great to work with a very big asset to Regal. His getting our vehicle in immediately was a life saver with needing a new battery. More

by DOUBLEDISCOUNTFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
May 25, 2021 -

Regal Chevrolet responded

Thank you, we couldn't agree more! Happy to hear you are back on the road, see you next time!

May 24, 2021

Great service , great people , I needed my truck by 1:30 jarret called me Before 1:00 letting me know it was ready early , he went above and beyond to make sure it was done More

by TW12RACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom
May 25, 2021 -

Regal Chevrolet responded

That's fantastic!

May 24, 2021

Great customer service and fast and speedy service. Check in and drop off was easy. Shuttle to my job was nice and friendly. Awesome job More

by Cary M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom, Chris Lashley, Stephen Spong, Melissa Ragonese, Paul Clason
May 25, 2021 -

Regal Chevrolet responded

Thanks Cary!

May 21, 2021

They did everything that they were supposed to do quickly and efficiently. The service staff was friendly and helpful. I don’t know what else to say. More

by allenchastity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
May 24, 2021 -

Regal Chevrolet responded

That's all you need to say, thank you for your feedback & choosing Regal!

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