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765 Reviews of Regal Chevrolet - Service Center
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September 13, 2019
Excellent Service The service center is top notch. They kept me updated daily with what was going on with my suburban. I felt like I had the final say and never was pre The service center is top notch. They kept me updated daily with what was going on with my suburban. I felt like I had the final say and never was pressured to get the work done. They were upfront and honest with the issues on my suburban. More
by thomaskim4
Verified CustomerEmployees Worked With
Jarrett Schrom
September 09, 2019
Customer service It took it a little while for my car to be done but the guy made sure that I had everything I needed and my car was good to go. He also gave me a half It took it a little while for my car to be done but the guy made sure that I had everything I needed and my car was good to go. He also gave me a half off my bill due to me waiting so long More
by montgomery_mackenzie
Employees Worked With
September 09, 2019
Great place My repair was done quickly and I was well informed by the staff. I enjoyed my time there and will be back for my regular maitenance. My repair was done quickly and I was well informed by the staff. I enjoyed my time there and will be back for my regular maitenance. More
by SHELLIEB11
Employees Worked With
Lisa who is a service manager
September 09, 2019
Good looking out Friendly service. Lisa was awesome. They took care of a recall I was not aware of while there for oil change. Definitely will be back. Friendly service. Lisa was awesome. They took care of a recall I was not aware of while there for oil change. Definitely will be back. More
by bmmoose2262
Employees Worked With
Lisa
September 07, 2019
outstanding Always top service. do great. I I I I I. I like regal service Well.. They do great work cool. Theyre Best service in Lakeland. Always top service. do great. I I I I I. I like regal service Well.. They do great work cool. Theyre Best service in Lakeland. More
by BIGMACK571
Employees Worked With
Pete Wicher, Thomas Farris, Ben Kirkpatrick
September 05, 2019
Engine overhaul Jarrett Schrom #3335, was our Sales Advisor, when first told about the car, I was quoted over $6000 to fix due to not covered by warranty, Jarrett wen Jarrett Schrom #3335, was our Sales Advisor, when first told about the car, I was quoted over $6000 to fix due to not covered by warranty, Jarrett went to his supervisor and stated the repairs needed done and wasnt fair the warranty didnt cover them, and he got the repairs done and replaced the battery for less than half the price. Jarrett was great about communicating with me while repairs were being done. Will highly recommend the service center and Jarrett. More
by KPEARSALL10
Employees Worked With
Did not speak to any other employee
September 05, 2019
My service experience Regal service center is where I always go for my vehicle services and ask for Lisa Guthrie. Lisa always goes above and beyond to give great customer s Regal service center is where I always go for my vehicle services and ask for Lisa Guthrie. Lisa always goes above and beyond to give great customer service for me and my family members. I am a satisfied customer. Thank you Regal and thank you Lisa Guthrie. More
by MelissaW
Employees Worked With
Lisa Guthrie
September 05, 2019
Oil change and tire rotation All employees encountered were very friendly and courteous...I called to make an appointment and Regal was able to accommodate me on the same day. All employees encountered were very friendly and courteous...I called to make an appointment and Regal was able to accommodate me on the same day. The service rep could have been a bit more accurate on the wait time(it was suggested it would take about 45 minutes and it took 90 minutes) but I brought a book and the time went fairly quickly. More
by PAPERVACATIONS
Employees Worked With
Lisa
September 05, 2019
Bad service Have tsmrn my car here since I bought it there and the last two trips to get service done was very disappointing.they broke a peice of plastic on the Have tsmrn my car here since I bought it there and the last two trips to get service done was very disappointing.they broke a peice of plastic on the front of the car and unplugged the windshield washer fluid .this time the check engine light is on car I'd acting weird and smells like its getting hot which it wasnt doing befor it was serviced for a oil change and the windshield washer fluid is unplugged again .I tryed calling service manager with no answer or retun call . More
by msmissiwells
Employees Worked With
Lisa in service
September 04, 2019
Corvette Transmission Flush Scheduled service for a known transmission issue for vehicle - Service helped schedule a drop off time & kept in contact with my during the entire pro Scheduled service for a known transmission issue for vehicle - Service helped schedule a drop off time & kept in contact with my during the entire process. Car is running smooth More
by GATORKEITH18
Employees Worked With
Lisa Guthrie
