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Regal Chevrolet - Service Center

Lakeland, FL

4.1
782 Reviews

782 Reviews of Regal Chevrolet - Service Center

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October 07, 2019

Misdiagnosed got a second opinion and it saved me 1,000 of dollars and Regal refunded the diagnosis fee to me because they had made mistake didn’t need a transmiss More

by NANCYKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa service rep
Oct 14, 2019 -

Regal Chevrolet responded

Nancy, Thank you we hope the tuneup does the trick!

October 07, 2019

Great Personalized Service for your Vehicle The ease of service scheduling and the treatment given at Regal is in a word, "AWESOME." They treat you like part of the Regal family. Time and time More

by MrChips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Colley
Oct 23, 2019 -

Regal Chevrolet responded

Thank you!

October 07, 2019

Oil change and tire rotation Easy in easy out , excellent service, excellent environment in the lounge, the coffee was appreciated , internet appreciated, great job washing the tr More

by Jfoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Oct 16, 2019 -

Regal Chevrolet responded

Thanks!!

October 04, 2019

Maintenance I called for an appointment Monday morning, and was able to get in before noon. That worked out great for me. Service was done in the expected time. More

by CALICO_MARY_BLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa, service department
Oct 07, 2019 -

Regal Chevrolet responded

Glad we were able to accommodate!

October 04, 2019

Worst experience I went in for an oil change they broke my wheel stud took a week to come in and then a week later I call and get told they wrecked my truck by not tig More

by JACOBJACKSON1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Oct 07, 2019 -

Regal Chevrolet responded

Jacob, we apologize for any inconvenience. Steve, our service manager is aware and handling the situation.

October 03, 2019

Regular Service and Detail Clean-up of my van As always your service dept. did a great job. Jerrot took good care of us and made the service experiance a good one. We used Regal service now for th More

by BLEVINS1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrot in the service dept.
Oct 14, 2019 -

Regal Chevrolet responded

Thank you & welcome to the Regal family! Jarrett is definitely an asset to our team!

October 03, 2019

Usual dealership experience. Decent service on truck. Did rotation right to left. Didnt make me aware of tire with nail. Wanted extra services for me to pay for though.. More

by FRANKIEF5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personnel
Oct 07, 2019 -

Regal Chevrolet responded

Frankie, sorry we missed the nail! If you stop by our service center we would be happy to help with the repair!

October 03, 2019

Great I was happy with the service people was great car is in good condition and I will refer my friends ands family 😊😊😊I willl ok More

by DOMONIQUE052002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kirkpatrick, Griffin Slatton
Oct 07, 2019 -

Regal Chevrolet responded

Thank you, we appreciate that!

October 03, 2019

Repair work The service team was very helpful, kind and knowledgeable. Although they were super busy I was in and out of there in about 15 minutes. More

by tanya7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Oct 07, 2019 -

Regal Chevrolet responded

Wow, now that is FAST!! Thanks

October 03, 2019

First class service all the way Everyone is friendly and curious every visit, tried them by chance now I'm I dedicated customer for life! Never going anywhere else for service! More

by Loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chilton
Oct 07, 2019 -

Regal Chevrolet responded

We are glad chance brought us together :) We are happy to have you in our Regal Family!

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