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765 Reviews of Regal Chevrolet - Service Center
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October 23, 2019
Pleased I recently received a recall notice for my Tahoe so I called to schedule an appointment. I arrived on time an I was out the door in one hour. The rec I recently received a recall notice for my Tahoe so I called to schedule an appointment. I arrived on time an I was out the door in one hour. The recall item was repaired & my car was washed ready to drive away ahead of the time slot I allocated. Kudos to Lisa & Team Regal. More
by mailhowe@gmail.com
Verified CustomerEmployees Worked With
October 22, 2019
Oil change Jerret made the appointment for the next day and I am very satisfied with the oil change. Also rotated the tires and washed my car I would recommend t Jerret made the appointment for the next day and I am very satisfied with the oil change. Also rotated the tires and washed my car I would recommend the service dept 100% More
by MILLICAT6340
Employees Worked With
Jarrett Schrom
October 21, 2019
l. My average gas mileage was reduced from 23.3 to 11. 2. The Rt rearview mirror was knocked and couldn't be focused. I worked with it and it's OK now. 3. The Rep kept raving as to how "filthy" my lines 2. The Rt rearview mirror was knocked and couldn't be focused. I worked with it and it's OK now. 3. The Rep kept raving as to how "filthy" my lines were and they all needed flushing -- I finally gave in; however, again the car has only 20K miles on it and I've never had any type of problem and I've NEVER had any lines flushed, AND anyone with any experience at all knows that when oil needs changing, IT IS ALWAYS FILTHY. (A few years ago when I took a new car in for servicing and the Rep asked if I ever used my brakes because the pads looked unused. But on the very next servicing, a Rep approached and said that the brake pads were really bad and needed replacing. When I hesitated, he said, we've already started replacing them. I felt trapped and agreed to the replacement, but I didn't return to Regal for several years -- even to buy a new car) 4. I went in for a nail in the tread and was told that all of the tires needed replacing (the car has only 20K miles) and I got no paperawork with the type of tires put on the car. "Dire need" for tilres is not the same as "Recommended" as noted on the bill. 5. I took a coupon with me and when I paid, the Rep said she gave me a discount of $90 -- the bill shows a discount of $40. More
by MARGIENIKOLS
Employees Worked With
Service Rep in the second seat
October 21, 2019
Great service I went in for a recall and oil change and Kevin was the one who helped me. Great guy. Very professional. Would recommend him for all your needs. I went in for a recall and oil change and Kevin was the one who helped me. Great guy. Very professional. Would recommend him for all your needs. More
by JEFF.BROWN13
Employees Worked With
Kevin Colley
October 21, 2019
OIL change Misael Ortega and Lisa Guthire were so pleasant and friendly. I went in to get an oil change for my Chevy Cruise and Lisa came to find me to tell us Misael Ortega and Lisa Guthire were so pleasant and friendly. I went in to get an oil change for my Chevy Cruise and Lisa came to find me to tell us that there was more that needed to be done with my car.....I was totally not expecting that. I decided to trade my Cruze to a new Chevy Trax. Misael was very helpful and very polite to me. I would highly recommend going to this dealership. More
by LWILEY0528
October 18, 2019
Engine light check, oil change, tire rotation Had check engine light come on during an out of state trip. Brought car in upon return for that and preventive maintenance. Lisa and team is always to Had check engine light come on during an out of state trip. Brought car in upon return for that and preventive maintenance. Lisa and team is always tops. Took care of it asap and I wasn't there too long. More
by louann.johnson
Employees Worked With
October 18, 2019
Great Experience! Getting oil change and setting up new vehicle with Regal. My service advisor was Jarrett and he was knowledgeable and friendly. Overall great experien Getting oil change and setting up new vehicle with Regal. My service advisor was Jarrett and he was knowledgeable and friendly. Overall great experience and would recommend Regal to my family and friends. More
by RIASKISARAH
Employees Worked With
Jarrett Schrom
October 18, 2019
Great service Everyone was great and courtesy. I really enjoy my wait and the snacks in the lobby. Love the time it took my car to get its service and wash great jo Everyone was great and courtesy. I really enjoy my wait and the snacks in the lobby. Love the time it took my car to get its service and wash great job... More
by MICHAELJOHNSON.JOHNSON911
Employees Worked With
Stan May
October 17, 2019
They called to update me on the progress and were thorough They were thorough and kept me updated as well overall I’m satisfied and pleased with the coop they have with enterprise car rental thanks They were thorough and kept me updated as well overall I’m satisfied and pleased with the coop they have with enterprise car rental thanks More
by HANK013
Employees Worked With
Jarrett Schrom
October 17, 2019
Easy and quick I called and set up an appointment an hour later I'm at the dealership they got me right in took care of the problem washed and vacuumed and out the d I called and set up an appointment an hour later I'm at the dealership they got me right in took care of the problem washed and vacuumed and out the door in an hour and a half More
by DAVJAXNPBX
Employees Worked With
Jarrett Schrom
