766 Reviews of Regal Chevrolet - Service Center
Jarrett service department Very helpful, went above and beyond his call of duty. Very professional employee, actually cares about the customer, great asset to the Chevrolet Very helpful, went above and beyond his call of duty. Very professional employee, actually cares about the customer, great asset to the Chevrolet team. Really made this event a smooth experience. More
Recall work Jarett took care of me and very friendly personable guy. He go me in and out in a very timely manner. I will only be working with him in the future se Jarett took care of me and very friendly personable guy. He go me in and out in a very timely manner. I will only be working with him in the future service work I need done. More
Very friendly courteous. Comfortable waiting room Friendly courteous staff. Comfortable waiting room. Service was done promptly . The washing of the vehicle was nice and a great gesture to make us fe Friendly courteous staff. Comfortable waiting room. Service was done promptly . The washing of the vehicle was nice and a great gesture to make us feel comfortable. More
I would NOT take my cars to any where else. They are great! They are the only service center that we have used since they have been open there. And, I hope they stay there for many more years. I take my GMC They are the only service center that we have used since they have been open there. And, I hope they stay there for many more years. I take my GMC & Tahoe there. More
The best in the business Excellent customer service as always, top professional technicians doing first class work which makes me feel good knowing that I have no worries abou Excellent customer service as always, top professional technicians doing first class work which makes me feel good knowing that I have no worries about my vehicle More
New truck, oil leak, problem fixed. I recently purchased a brand new 2019 Chevrolet 2500 from Regal Chevrolet. I have had the vehicle for four months. I noticed after a recent oil change I recently purchased a brand new 2019 Chevrolet 2500 from Regal Chevrolet. I have had the vehicle for four months. I noticed after a recent oil change that the vehicle was leaking oil noticably on my driveway. I called and spoke with Lisa in the service department and scheduled an appointment. Although I was upset that a brand new truck had an oil leak, they brought it in, gave me a truck to drive in the meantime and fixed the problem. Very happy with the professionalism and courteous treatment I received from Lisa and the staff in service there. They made me happy with my purchase again. Thank you Regal. More
Warranty repair Very good and professional service. Was informed on the process. Informed on the steps that I needed too know. How long they would keep my car. Very good and professional service. Was informed on the process. Informed on the steps that I needed too know. How long they would keep my car. More
annoying first guy finds me in computer and says he updates new car info. wants to know what maintenance plan i have. he gives me a hard time about it. i tell first guy finds me in computer and says he updates new car info. wants to know what maintenance plan i have. he gives me a hard time about it. i tell him i will bring docs when i come in. come back. avoid first guy. second guy can’t seem to find me in computer and when it comes to maintenance plan he can look it up. so i don’t need docs. what seems to be the problem there ? i guess part of the problem is that i purchased from other dealer. first guy told me not all dealers accept all maintenance plans. that’s why he had to have docs More
Service Appt. When I called to make a service appointment, I called the Bartow Road number and asked for the service dept. The women at the other end said she coul When I called to make a service appointment, I called the Bartow Road number and asked for the service dept. The women at the other end said she could help me make a service appt. When I came to my appt on Bartow Road, they said I had no appt and when he checked, the appt was made for the Lakeland Hills Blvd. The women on the phone never asked me my service location and because I called the Bartow road number I assumed that was my service location. I guess to never assume! Kevin Colley could not have been more accommodating. He got my car serviced with all my needs provided and arranged transportation to and from my home. More
Lounge is useful Got a lot of work done in your lounge while I waited. The computer station was very useful. The coffee was delicious. Popcorn was decadent. Got a lot of work done in your lounge while I waited. The computer station was very useful. The coffee was delicious. Popcorn was decadent. More