Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
782 Reviews of Regal Chevrolet - Service Center
Sort by
December 18, 2019
More than just an oil change I brought my truck in for a routine oil change and a recall. I asked my advisor, Lisa, if she could provide me with a detail printout of upcoming serv I brought my truck in for a routine oil change and a recall. I asked my advisor, Lisa, if she could provide me with a detail printout of upcoming service intervals and the cost associated with them. She was very polite and provided me with everything I asked for. Regal Chevrolet's service department is always friendly and professional. I highly recommend using them. More
by RYAN
Verified CustomerEmployees Worked With
Lisa Guthrie
December 18, 2019
Excellent My total experience was excellent at regal Chevrolet everyone there was polite and acted as though I was a value customer I will definitely shop there My total experience was excellent at regal Chevrolet everyone there was polite and acted as though I was a value customer I will definitely shop there again More
by TFSTAZ
Employees Worked With
Meagan Basen, Pete Wicher, Lisa Guthrie
December 17, 2019
People Great service and the people who manage are super to deal with . Will return again when service is needed Very friendly staff. Merry Christmas to Great service and the people who manage are super to deal with . Will return again when service is needed Very friendly staff. Merry Christmas to all of you More
by DANIAHUBERT
Employees Worked With
Jessica Torres
December 16, 2019
Great customer service I’ve Been having lots of issues with my car Jarret was awesome keeping me informed on all updates on my vehicle. Thank you Jarret I’ve Been having lots of issues with my car Jarret was awesome keeping me informed on all updates on my vehicle. Thank you Jarret More
by MCASTRO879
Employees Worked With
Jarrett Schrom
December 13, 2019
$2,000 later and my Air condition still not working Stay a way from this place, my car is been in the shop 5 times and I spent over $2,000 and still not working. They lie and cheat just to get your mon Stay a way from this place, my car is been in the shop 5 times and I spent over $2,000 and still not working. They lie and cheat just to get your money. STAY A WAY. If you see regal just run a way. It is so bad that their Own GM tells you to have someone else look at your car More
by Shabi
Employees Worked With
Angelo Mendez, Kevin Colley
December 13, 2019
Went for an oil change We were greated right away and they were very friendly . We were there for a shorter time than normal . We were hoping for a car cleaning also but bec We were greated right away and they were very friendly . We were there for a shorter time than normal . We were hoping for a car cleaning also but because my wheelchair rack was on the back so we couldn't get it done Other than that the service was good . More
by TINKBELLFAIRY55
Employees Worked With
I don't remember names very well .
December 12, 2019
Not what I expected from regal I choose to bring my car to regal because of its reputation for its work and customer service. That was not the case. Even when I followed up and was I choose to bring my car to regal because of its reputation for its work and customer service. That was not the case. Even when I followed up and was being taken care of it still came off as it’s not on us or you don’t know what your talking about. When In the end everything I brought up was definitely on you guys. Also the communication was below average. When you have someone’s care for a week you should have weekly updates and not just text messages that are not even responded to. More
by RICOHERNZ27
Employees Worked With
Dee and Casey are who I was dealing with for the most part. Also missy BUT she was awesome and knew what she was doing!
December 12, 2019
Scheduled service Everyone at the dealership is very friendly and helpful. Have been frequently using this dealership for service, Eco Block applications, recalls, etc. Everyone at the dealership is very friendly and helpful. Have been frequently using this dealership for service, Eco Block applications, recalls, etc. for the past five and one half years. More
by DENNIEBOWDEN
Employees Worked With
Kevin Colley
December 11, 2019
Routine Services Jarrod at the service department was great. I showed up early for my appointment and they were able to fit me in earlier. The service was done and I w Jarrod at the service department was great. I showed up early for my appointment and they were able to fit me in earlier. The service was done and I was home before my appointment time. Great job. More
by JACKETSFN
Employees Worked With
Jarrett Schrom
December 11, 2019
Vehicle rept I found your service dept to be professional & informative during my visit on Dec. 10, 2019. I’m impressed with most of my experience with the service I found your service dept to be professional & informative during my visit on Dec. 10, 2019. I’m impressed with most of my experience with the service department. More
by ELDERKENNYBOYD
Employees Worked With
Jarrett Schrom, Lisa Guthrie
