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765 Reviews of Regal Chevrolet - Service Center
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November 07, 2019
Come on Regal, really???? I bought my f150 there BUT y'all can do any diagnostic trouble shooting there yet really pushed for a purchased ext. Warranty. Y'all serviced the truc I bought my f150 there BUT y'all can do any diagnostic trouble shooting there yet really pushed for a purchased ext. Warranty. Y'all serviced the truck and I checked the air filter it was filthy and covered in feathers obviously someone hit a bird and filter looks as tho it was the original one from 2015....thought y'all did a preventive inspection. That's just lazy shady work in my opinion. More
by Ltn2435
Verified CustomerEmployees Worked With
Kevin Colley
November 06, 2019
A good place to go It is always a pleasant, stress-free experience thing my vehicle to Regal. The associates are friendly , helpful and keep one informed . The waiting It is always a pleasant, stress-free experience thing my vehicle to Regal. The associates are friendly , helpful and keep one informed . The waiting area is very pleasant and clean, More
by THEJOLLYJOHNSONS
Employees Worked With
Kevin Colley
November 06, 2019
Upsetting Service Call The service call is in my name however it is my daughters car. My daughter scheduled the appointment and her and her boyfriend dropped the vehicle off The service call is in my name however it is my daughters car. My daughter scheduled the appointment and her and her boyfriend dropped the vehicle off. An airbag light came on in her vehicle and she made the appointment the next day. Due to some sensor costing $1300 we are unable to fix the vehicle. I am quite upset at the fact no one told me or my daughter that it would be approximately $90 to look at the vehicle. When discussing this with Lisa after the fact, she said the boy that dropped it off sign the box. The boy, being my daughters boyfriend. We purchased the vehicle from your company and I feel it was unprofessional to not disclose the amount for the as I was later informed diagnostic check up. I feel for $90 you could have checked the fluids or oil. . We were customers however we will not be anymore. There is no courtesy treatment for returning customers at your company as I found out the hard way. More
by Scarlett356
Employees Worked With
November 05, 2019
Excellent Service The customer service was excellent! Very polite and did their best to accommodate my schedule! Super nice and welcoming. Would highly recommend! very The customer service was excellent! Very polite and did their best to accommodate my schedule! Super nice and welcoming. Would highly recommend! very pleased and happy! More
by spickard0309
Employees Worked With
Jarrett Schrom, Angelo Mendez, Kevin Colley
November 05, 2019
Excellent customer service I was very pleased with my service Jarrett went over everything that they we’re going to do. He told me the price and given me an discount. He was cou I was very pleased with my service Jarrett went over everything that they we’re going to do. He told me the price and given me an discount. He was courteous and professional. More
by DONNA.ROBINSON
Employees Worked With
Jarrett Schrom
November 05, 2019
Fast and efficient Very friendly and courteous. Didn’t take long at all. Waiting area clean and comfortable. Magazines could use updating, but overall very satisfied. Th Very friendly and courteous. Didn’t take long at all. Waiting area clean and comfortable. Magazines could use updating, but overall very satisfied. Thank you. More
by lauracollins739
Employees Worked With
Kevin Colley
November 04, 2019
Way to go Friendly fast and efficient service, I always use Chevrolet services, This dealership has always been great from sales to service,thanks again for a g Friendly fast and efficient service, I always use Chevrolet services, This dealership has always been great from sales to service,thanks again for a great experience More
by TRUCKER6096
Employees Worked With
Kevin Colley
November 04, 2019
Service with a smile Staff is always friendly and professional. Took great care of me and my truck. I go to Regal for all my services on both my Chevys. Staff is always friendly and professional. Took great care of me and my truck. I go to Regal for all my services on both my Chevys. More
by SCOTTMISHOE
Employees Worked With
Jarrett Schrom
November 03, 2019
Lying, poor quality Lied about pressure washing vehicle, lied about price increase for oversize tire rotation, blew paint chip off of hood while pressure washing during a Lied about pressure washing vehicle, lied about price increase for oversize tire rotation, blew paint chip off of hood while pressure washing during a detail, had hood painted twice by offsite vendor against my recommendation. Had multiple chances to make the entire situation right, still did a horrible job on the detail (but did refund the $150.00) and the hood is still bad quality. I plan to now spend my own money and get it fixed correctly. First and last time using this dealer. More
by litlred72vette
Employees Worked With
November 01, 2019
Jarrett service department Very helpful, went above and beyond his call of duty. Very professional employee, actually cares about the customer, great asset to the Chevrolet Very helpful, went above and beyond his call of duty. Very professional employee, actually cares about the customer, great asset to the Chevrolet team. Really made this event a smooth experience. More
by Charlie B
Employees Worked With
Doug the technician, Jarrett Schrom
