766 Reviews of Regal Chevrolet - Service Center
Kevin is my service contact at Regal Chevrolet in Lakeland, FL. He is professional, polite, and trustworthy. I appreciate the way he explains my service. Lakeland, FL. He is professional, polite, and trustworthy. I appreciate the way he explains my service. More
I was able to get an appointment without any trouble and was greeted with a smile. They took great care of me. I brought in a coupon and they were even able to give me a better deal. Love these guys! was greeted with a smile. They took great care of me. I brought in a coupon and they were even able to give me a better deal. Love these guys! More
Lisa is the the best. She makes sure any service that is completed is done to a high standard. She truly cares about her customers or should I say family. completed is done to a high standard. She truly cares about her customers or should I say family. More
Amazing Kevin is so friendly and helpful... Also, the mechanic's attendance is very helpful to understand what I have to fix in my car. Thanks for all. Kevin is so friendly and helpful... Also, the mechanic's attendance is very helpful to understand what I have to fix in my car. Thanks for all. More
Oil change Great service and same day appointment available. They were able to get the job done within the time given. Also, recommendations were given for next Great service and same day appointment available. They were able to get the job done within the time given. Also, recommendations were given for next time to ensure I knew for future scheduling purposes. More
They gave me price I was promised I was in and out in an hou Fast courteous service job was done in a timely manner. They did a visual inspection of an oil leak that I asked for and told me what I needed to hear Fast courteous service job was done in a timely manner. They did a visual inspection of an oil leak that I asked for and told me what I needed to hear. Thank you More
Would recommend with warning I have had good & bad experiences at Regal. Average customer service in the service center. I've had more bad then good experiences. My hood was dam I have had good & bad experiences at Regal. Average customer service in the service center. I've had more bad then good experiences. My hood was damaged, my paint was chipped when oil chages were completed. I was told a video recording would be reviewed and a manager would be in contact to settle the hood damage. That never happened and the gentleman whom told me these thinns no long works there. Hmmm, was it because he lies to customers or told the truth and managment didnt want customers to know they were at fault. Love the favt that my car gets detailed with every visit. Very cool perk, however not once has the inside crease of the front seats next to the console ever been vacuumed along with the rest of the car. 12 attempts and its never been done. My last visit, the mats were not even moved. Just vacuumed over. The repairs are done with quality work, products & last thought so I go back but Im also aware I need to chexk my vehicle before leaving as well! More
Seven Grand I was greeted, in the usual very professional manner, by an extremely busy service provider, Ms. Lisa. I described the symptoms of my troubles,after I was greeted, in the usual very professional manner, by an extremely busy service provider, Ms. Lisa. I described the symptoms of my troubles,after which, I was driven home in their shuttle. The next day I was advised of the problem, told parts would be shipped and the issue rectified. Regal did as described. Excellent service! More
Fantastic As Usual I marvel at how Lisa Guthrie Handles business and her customers. She is priceless. I have pointed out before to management what a jewel Lisa is. She i I marvel at how Lisa Guthrie Handles business and her customers. She is priceless. I have pointed out before to management what a jewel Lisa is. She is so consistent. More
Corvette Body Work I have been using the Regal dealerships for services over the years and the staff is always trying to do their best to meet my needs and expectations I have been using the Regal dealerships for services over the years and the staff is always trying to do their best to meet my needs and expectations More