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Regal Chevrolet - Service Center

Lakeland, FL

4.0
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

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February 13, 2020

Very effecient Just getting out of the hospital - my son took care of situations and Lisa stepped up to the plate and took care of me and treated me wonderfully! Tha More

by MCOUNTER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2020

Everyone was incredibly helpful and kind. It felt like one big family. They were quick with getting my car back to me and they did everything I asked. More

by BCLEGHORN
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Mendez
Feb 18, 2020 -

Regal Chevrolet responded

Thank you!

February 11, 2020

Oil change on a Saturday Lisa was able to make an appointment for me to come at 2:30 in the afternoon and get my oil changed. As I had to leave town on Monday it was very help More

by Cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2020

Great Service! Was taken care of the moment I walked in the door. Lisa is great! She is always helpful scheduling & updating me on the progress of the service More

by GATORKEITH18
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2020

I thought I would be in service for a hour and forty five minutes I was only there for 45 minutes best service I ever received. More

by harveyjackson02
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Feb 18, 2020 -

Regal Chevrolet responded

Always nice to have a shorter wait time!! :)

February 09, 2020

Service was excellent, but tech.need updates on computer sys Our service adviser Brain was excellent and would keep us well informed on our car. Also setting us up with a loaner. Waiting area was excellent and v More

by sheila_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 18, 2020 -

Regal Chevrolet responded

Thank you!

February 07, 2020

Everything went great as normal! Will always be a regal customer. I even got my tow hitch put on the next day without waiting a week!! More

by GORMANCATY
Recommend Dealer
Yes
Employees Worked With
Leah Gorman
February 07, 2020

Lisa is a excellent service advisor and was very helpful in the way she explained to me how that if I don't drive 5 to 6 thousand miles in a 6 month time span that I should get my oil and tire rotation More

by brmrphy1
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Regal Chevrolet responded

Thanks, we have to agree with you, Lisa is great!

February 07, 2020

I especially like the service I get when I see Lisa in your service department on Bartow Road. I am always taken care of by her in a very professional manner. Also the rest of the staff there are nice. More

by BAJLEJ
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Regal Chevrolet responded

Thank you!

February 06, 2020

This is the best dealership in Polk County. From top to bottom they prioritize great customer service. They take pride in putting customers in the car of their dreams. Misael Ortega is highly recommended. More

by Josephqblack
Recommend Dealer
Yes
Employees Worked With
Misael Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Basen, Thomas Farris, Ben Kirkpatrick, Haleigh Nicholson, Kevin Colley
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