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Regal Chevrolet - Service Center

Lakeland, FL

4.0
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

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February 24, 2020

This is a great dealership. My car was completed in normal time and work was done very well. People at the counter were very courteous and helpful. Great dealership. Thanks for job well done. More

by HHSHAH1
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2020

Horrible customer service experience. No communication about delays and poor quality of service when checking out. In ability to use giftcard even if states service is allowed. More

by RCORBITT1
Recommend Dealer
No
Employees Worked With
Steve Chilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Feb 24, 2020 -

Regal Chevrolet responded

Rob, we would be happy to look into this matter for you please contact Alaina Southern at 863-333-4633

February 21, 2020

Lisa is great to work with. Very professional, communicates well, honest and courteous. She is very knowledgeable about the vehicle she is giving service advice about. More

by keithdamkjer
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2020

Great! Brian was very nice & helpful,all went as planned & quickly. I am very pleased! Will use service center again as needed. Follow up was also appreciat More

by PIGBABY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
February 19, 2020

Angelo is very nice. He assisted me as soon as i walked in. He went over my requested services and also informed me of services that I made need now or soon. He also kept me updated on my wait time for my More

by sjohnson5917
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
February 19, 2020

Great Service! Lisa Guthrie is the Best. She followed up regularly, kept me apprised of vehicle status and was a pleasure to work with. I will be sure to ask for her on my next visit. More

by GMBOYER
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Since I purchased my 2019 Corvette I've seen the dealership make changes in a good way. Always noticing what is good for the customer..You and all your personal are doing a excellent job More

by RAMSEYTRUCKING619
Recommend Dealer
Yes
Employees Worked With
Misael Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom
February 17, 2020

Always courteous , friendly and gets my truck in and out at the time it’s best for me which is at lunchtime during the week More

by khaney0
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Regal Chevrolet responded

Thank you!

February 17, 2020

Service was good Friendly, helpful, takes time to listen to your concerns. Waiting room was spotless and had thing for you to eat and drink. Waiting time was reasonabl More

by JOYCESTEPHENS49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Colley
Feb 18, 2020 -

Regal Chevrolet responded

Thank you, see you next time :)

February 14, 2020

Thank you for your help. I appreciate the call back and everything is working fine on my rear Back up light. Every service agent Has been very helpful. My car is running very well. More

by JOYCESINGS
Recommend Dealer
Yes
Employees Worked With
Jessica , Jarrett Schrom
Feb 18, 2020 -

Regal Chevrolet responded

Glad to hear it!

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