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Regal Chevrolet - Service Center

Lakeland, FL

4.0
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

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March 19, 2020

Jarred in Chevy service is just simply the best!! you all need to promote him to manager tomorrow before you lose him!! I mean the guy is more than knowledgeable and respectful courteous and professional!!! More

by redskinsfan2261
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
March 17, 2020

Everyone was very helpful and did excellent customer service. Thank you. My truck is back to running great and I will continue to being her in to you More

by KISS41388
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom
March 06, 2020

Great service. Always friendly. The process for dropping off my truck for oil changes, wash or any maintenance service is always easy and on point. Free wifi and snacks in the waiting room. More

by Meru611
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2020

Great guy he was up to date on my truck and letting me know what was going on with my truck I would recommend him to anyone More

by RFBULLDOGS
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
March 02, 2020

Excellent service thanks to Lisa my service advisor makes it easy as always thank you. Always up front and honest and maybe be bringing some cookies for appreciation More

by joeislucky2
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Regal Chevrolet responded

We LOVE cookies :) Thank you!

March 02, 2020

Always friendly, always helpful! Had a poor sales experience with Regal several years ago, so was hesitant to use their service center. Recently, I had a severe and unusual breakdown More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom, Kevin Colley
Mar 13, 2020 -

Regal Chevrolet responded

Gerry, we are glad to hear you experience was better this go around. We are constantly listening to feedback and improving on our customer experience.

February 29, 2020

Always friendly and happy to see you there. Easy breezy every visit! Can't remember ladies name who helped me she sits next to Lisa Guthrie, they are both amazing! More

by BobbieJune1
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Regal Chevrolet responded

Thank you!!

February 28, 2020

My vehicle needed a major repair , and I felt confident that , based on previous experiences with this service dept, it would be done expertly and at a reasonable price. I got both and am very satisfied w More

by THEJOLLYJOHNSONS
Recommend Dealer
Yes
Employees Worked With
Kevin Colley
February 28, 2020

Brought my car in for an oil change and left $171 less in my wallet, it appears the hood latch had broken and the only people under that hood is your crew? I am beyond livid. I will be finding someone else f More

by BJC
Recommend Dealer
No
Employees Worked With
Misael Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Guthrie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ortega, Stan May, Pete Wicher, Caty Gorman, Jarrett Schrom, Angelo Mendez, Kevin Colley, Leah Gorman
Feb 28, 2020 -

Regal Chevrolet responded

We apologize for the inconvenience our service manager will be in contact shortly.

February 25, 2020

Very good service Brian was a great help thank you. I will see y’all next month for an oil change. Thanks again regal and Brian. More

by Kenya Stpierre
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
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