765 Reviews of Regal Chevrolet - Service Center
Regal provides Great service and friendly/knowledgeable staff. The scheduling process is easy, if needed they shuttle you to work and back, as per your schedule. staff. The scheduling process is easy, if needed they shuttle you to work and back, as per your schedule. More
Had an 830 and 9am appt for oil changes on the two cars I bought. Arrived at 830 and were sent away with car number two because they didn’t have time to do it until car one was done. 2 hours later when we bought. Arrived at 830 and were sent away with car number two because they didn’t have time to do it until car one was done. 2 hours later when we picked up car one we were told it would be another 2.5 hours for car two. Unacceptable. 4.5 hrs for two scheduled oil changes?! Purchased maintenance plan at sale of vehicle that didnt cover their 10k mile additive. Was told it wouldn’t be more than $60. Was $130 at cashier. They did fix that but only gave excuses on why it was taking so long to do oil changes. Now I have to find somewhere else to take my vehicles. No service group with a 2.5 hr wait for an oil change needs your business. They seem to be doing fine with the customer base that they have. Now I’ve waited 3 days just to find out what that maintenance plan actually covers with no response. More
Great customer service. The only thing I would say is with me being there right at 7am the lobby should not have been dirty. It’s one thing if it’s just one or 2 things but there was trash on the tables with me being there right at 7am the lobby should not have been dirty. It’s one thing if it’s just one or 2 things but there was trash on the tables and floors. And the tables I was at was covered in black stuff. More
Regal Chevrolet staff is very nice and professional. Always available to answer any question one may have. This is my go to place for vehicle service. Always available to answer any question one may have. This is my go to place for vehicle service. More
Going to Regal for service is always easy, fast and a great experience. When people care it makes a difference and Regal’s team always cares. Thank you for the wonderful work great experience. When people care it makes a difference and Regal’s team always cares. Thank you for the wonderful work More
Was very impressed with your service process. Jarret was great to work with and was good at keeping me updated. To this point the work performed has been acceptable. great to work with and was good at keeping me updated. To this point the work performed has been acceptable. More
The customer service is excellent, timely assistance, cordial behavior, efficient communication, I was surprised how fast the service was done. Scheduling the service was easy and fast cordial behavior, efficient communication, I was surprised how fast the service was done. Scheduling the service was easy and fast More
Worst experience I have ever had in my life with a car dealership. I would never recommend them to anyone, nor ever have any dealings with them again dealership. I would never recommend them to anyone, nor ever have any dealings with them again More
I was disappointed with the mechanic who service my AC. I believe he should have checked the vacuum test before giving me back my vehicle with a leak in The evaporator. It cost me 2 more days without my veh believe he should have checked the vacuum test before giving me back my vehicle with a leak in The evaporator. It cost me 2 more days without my vehicle. The service department was excellent. More