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Regal Chevrolet - Service Center

Lakeland, FL

4.0
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

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April 06, 2020

Excellent service.Lisa is a professional and very knowledgeable. I highly recommend her. Job well done. I always been treated with professionalism and dedication. No complaint anytime I have been ser More

by jprats53
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2020

Lisa was awesome she called the key warranty company got the key replacement approved I went in a few days later, shuttle took me to work, picked me back up a few hours later had 2 new keys for my sons car, More

by Kimmy
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2020

Lisa is like family I have been taking my cars to this service department since 2011 with Lisa always friendly and very knowledgeable. not only do I get my car taken care More

by IRISHRN2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2020

Always have great service here. Staff is super friendly and knowledgeable. When I am in the market to purchase a new truck, it will definitely be at regal chevrolet More

by BMXERBRAD
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

This is the worst experience that I have ever had with regal I came In for service to be done and the technician damaged my interior on the inside and the basically called me a liar I will be contacting t More

by LATRELL_ABRAHAM
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Regal Chevrolet responded

The damage was Thank you for your feedback, please contact Steve Chilton, Service Manager with more details so we can resolve 863-904-1170

April 01, 2020

Excellent service. The service and personal attention given to the customer is outstanding. Angelo went over and above the norm to make my experience a good one. Thanks More

by JEFDIC4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
April 01, 2020

I have been to this dealership twice and had the same service writer both times. Enjoyed his professionalism and his work ethic very busy and very informative. More

by KATRVELAR
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
April 01, 2020

Good experience Jarret has been a game-changer for me at regal, i have had issues in the past with some of the service reps. he goes above and beyond for the customer More

by ecm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Basen, Leah Gorman
March 31, 2020

This visit was fine but overall in the last 5 years with both of my cars they have been horrible . They have lied to me and ripped me off only staying because of deal with my Spark , I no longer bring my Tr More

by SRCALILLI
Recommend Dealer
No
Employees Worked With
Jarrett Schrom
Apr 08, 2020 -

Regal Chevrolet responded

Thank you for your feedback, please contact Steve Chilton, Service Manager with more details so we can resolve 863-904-1170

March 31, 2020

They did great even with a short staff and timeline due to corona virus. They were even able to make a small fix that I threw at them last minute. More

by DOMINICKSEMAIL
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
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