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Regal Chevrolet - Service Center

Lakeland, FL

4.0
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

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April 28, 2020

Had a great experience would recommend this dealership to anyone looking to buy a new or used car sales guy was very nice love my new 2020 Chevy Silverado Trail Boss More

by thebartlettfamilyemail
Recommend Dealer
Yes
Employees Worked With
Ray Grupi
April 28, 2020

Great Service Service was excellent; the work was explained to me and suggestions were made and the turn around time was great. The car was returned clean no marks More

by DBNOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
April 28, 2020

My overall experience was great. Customer service was beyond average. Jarrett did acknowledge me about upcoming factory maintenance services. The service I came in for was done within a timely manner. More

by AMOMENT84
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
April 28, 2020

Always delivers the best service when I need my Cruz whipped into shape. Fantastic customer service, never waiting for long, and my car runs beautifully after each service. More

by v.luxeandlavish
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez, Kevin Colley
April 28, 2020

Everyone seemed really courteous, and the service department was very reasonable and even gave me a ride to/from work. I don’t think I got the machine outside wash, but it could’ve been because of w More

by whizboshark
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The courtesy driver was awesome as well!
April 27, 2020

Great customer service and very reasonable price . On time . Jessica was very knowledgeable and helpful. I recommend my friends to use Regal Chevorlet any time. More

by AZT2
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
April 27, 2020

Jarret is an awesome service writer. He was prompt on some questions that came up during the repair and we resolved it quickly. Tatiana is very courteous and attentive to the needs of the customer. Great More

by RJCHAP2016
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
April 26, 2020

I took the car in to see if something is wrong with the axel, but instead yhe transmission was done and I still have a problem with my axel. Very dissapointed More

by MAYRAHASTY67
Recommend Dealer
No
Employees Worked With
Brian Fisher
Apr 27, 2020 -

Regal Chevrolet responded

The service that would fix your axel problem was declined by you because it was not covered under you extended warranty that you purchased elsewhere. We recommended the left front hub bearing be replace, if you are still interested we would love to assist you!

April 25, 2020

Jessica did an excellent job and is very knowledgeable about my service, she have an excellent customer service an make my visit very convenient and enjoyable More

by JOSEFINA.COLE
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
April 25, 2020

service 1) Tried to charge me over $1,200 for a brake job that was not needed. Had brakes checked by an authorized inspection service and was told brakes were More

by SGIBSON40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Technician Ken in service, Jessica Torres
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