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Regal Chevrolet - Service Center

Lakeland, FL

4.0
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

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May 21, 2020

One of the best service advisors ive ever worked with. Friendly and professional and kept me up to date while my parts were ordered. Highly recommend Jarett More

by RICARDO.VALDEZ
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
May 20, 2020

Service was great. Forgot to reattach my antenna after car wash. Sorry to see vacuuming has been discontinued. But overall a great experience. Thank you! More

by CBARTELS0617
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
May 19, 2020

Excellent Service I have been going to Regal Chevrolet for service on my Malibu since 2014 and have never been disappointed. Recently stopped by without an appointment More

by GRANKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jun 08, 2020 -

Regal Chevrolet responded

Thank you for continuing to choose Regal for your automotive needs!

May 19, 2020

I had my truck serviced a few weeks ago at your dealership. Oil change and tire rotation. This is the second time that the tech failed to calibrate the tire sensors. Back in Pa before I noticed it. More

by kenbarner1952
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Regal Chevrolet responded

Ken, Thank you for your feedback, The tech did calibrate them, but sometimes they still are off, especially if it took that long before the light came up on your dash.

May 17, 2020

Great experience I have always had great experiences dealing with Regal . The staff is very courteous and professional . The quality of service is truly dependable a More

by chaser007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't say I can identify the pictures but they were all very courteous and professional
Jun 08, 2020 -

Regal Chevrolet responded

Thank you

May 15, 2020

Went for a warrenty repair. Was told I needed additional work that would cost $400. Said okay. They had to order parts. I came back and they said the additional work order was wrong and it would cost close More

by donthedalsia3
Recommend Dealer
No
Employees Worked With
Steve Chilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom, Jessica Torres
May 21, 2020 -

Regal Chevrolet responded

Thank you for the feedback and we apologize for the inconvenience of the refund. As soon as it was brought to our attention it was refunded within hours.

May 15, 2020

I was googling the new 2020 Chevy eqwinox and the dealer ship called got 2 called an messages offering help, I gave them call made appointment to come in with Matt , supper nice guys very calm good listener More

by RUSTYROE24
Recommend Dealer
Yes
Employees Worked With
Not sure financial guys name, Ben Kirkpatrick, Ray Grupi, Matthew Mackay
Jun 08, 2020 -

Regal Chevrolet responded

CONGRATULATIONS!! I hope the 2020 Equinox was worth the wait!

May 13, 2020

Everyone within service was helpful. If I had any concerns or questions they were willing to help. I would recommend family and friends to regal service. More

by csm32001
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
May 11, 2020

Tuneup Service Angelo Mendez greeted me for what I thought was a problem with cruise control not working. He took me for a test drive and explained that it was most More

by TGENCHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Jun 08, 2020 -

Regal Chevrolet responded

Thank you, we are proud to have Angelo on our team. Don't be embarrassed, that is what we are here for :)

May 11, 2020

From the minute I made the appointment i was very happy. I showed up early and they took care of my truck immediately. My service advisor even scheduled a recall repair without hesitation. Thank you More

by ERICJ.MONTANEZ
Recommend Dealer
Yes
Employees Worked With
Kevin Colley
Jun 08, 2020 -

Regal Chevrolet responded

That's fantastic! Thank you

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