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Regal Chevrolet - Service Center

Lakeland, FL

4.0
765 Reviews

765 Reviews of Regal Chevrolet - Service Center

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June 19, 2021

This dealership has always been good to me.I have always been treated with respect and they have done everything to help me get out the door happy. More

by WHITING749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jun 25, 2021 -

Regal Chevrolet responded

We love happy customers! Thank you for choosing Regal Chevrolet :)

June 19, 2021

Your dealership has been cordial, courteous, proffessional in the business I've done there! Have done what they said they would, in a timely manner. Am happy with everything I have been involved More

by rollinslanny85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong, Charlie Norwood, Melissa Ragonese
Jun 25, 2021 -

Regal Chevrolet responded

Thank you, we look forward to continuing to help you with your automotive needs!

June 18, 2021

Jarrett was very helpful, Kind of an emergency fix he worked me in kept in contact with me though the whole process. Car was ready when he said it would be. More

by jimmiekelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jun 25, 2021 -

Regal Chevrolet responded

Glad we were able to help out in your emergency :)

June 18, 2021

We,ve been dealing with Regal (Olds, Kia and Chevy) for 26 years now. Great service. They always explain everything and once furnished a loaner car while they did the work. More

by Mdent5002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jun 25, 2021 -

Regal Chevrolet responded

26 years, that is amazing! Thank you for choosing Regal :)

June 18, 2021

As usual very good, friendly and helpful. Was a little busy this time so it was hard to do work whilst waiting as not enough desks. More

by KEVIN.CARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Chris Lashley
Jun 25, 2021 -

Regal Chevrolet responded

Kevin, we apologize for the inconvenience. If you have trouble finding a desk next time come visit us in the showroom, we have plenty of room :)

June 15, 2021

Cost was to high for service rendered . No vacuum . Can get same thing done for a much lower cost . Costumer service was good but a bad price . More

by DANIEL.WALKER94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lashley
Jun 16, 2021 -

Regal Chevrolet responded

Daniel, thank you for your feedback. We do use OEM parts and a high quality oil but you can always check out our website & social media for coupons.

June 15, 2021

Awesome service. Great experience. Very happy witj the vehicle. Would recommend the dealership to to anyone looking to by an vehicle. Everyone is very nice More

by sims04069
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefanie Short, Charlie Norwood
Jun 16, 2021 -

Regal Chevrolet responded

Thank you and congrats on your new Chevrolet!

June 12, 2021

Service department must be under staffed. On the third appointment they finally had time to service my vehicle. Lisa was very helpful. Thank goodness it was a covered repair. More

by pjkuzlik
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Regal Chevrolet responded

Like most of the country we are struggling with staff at times, We apologize for the inconvenience, and will be looking into this further because this is highly unusual unless it was extensive work that was needed.

June 11, 2021

Good people! Lisa and Kenny did a good job and customer service. I will recommend this to everyone. Kenny explained and go for the best! More

by 1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny mechanic
Jun 16, 2021 -

Regal Chevrolet responded

Thank you, we love that we have involved mechanics who will explain what's best for your vehicle!

June 11, 2021

The service Dept. messed up my oil change. But, a manager, Steve Chilton, made things right by fixing the problem. He made a trip to me and my truck is now better. Thank you! More

by Hey2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Spong
Jun 16, 2021 -

Regal Chevrolet responded

Thank you for giving us the opportunity to correct the issue.

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