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Regal Chevrolet - Service Center

Lakeland, FL

4.0
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

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July 23, 2020

Great Service Experience I brought in my SUV for maintenance and had a very positive experience with Jessica Torres (Service Advisor). She was very helpful and always kept me More

by jkedzuf
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Aug 24, 2020 -

Regal Chevrolet responded

Thanks for choosing Regal - see you next time!

July 20, 2020

Always a pleasure to work with consistent people. It matters! Jarrett always calls to keep me in the loop or returns my call within a decent timeframe if I miss him. Mike (the driver) never fails to car More

by LILANT_23_2004
Recommend Dealer
Yes
Employees Worked With
Mike the driver is a riot( in a good way), Jarrett Schrom
Aug 24, 2020 -

Regal Chevrolet responded

We couldn't agree more, both guys are keepers! Thanks for choosing Regal

July 09, 2020

The.dealership was very clean the employees was very professional and polite.the service and wait time was very good the restroom were very clean More

by SMITHALFRED5224
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom . Very professional. , Jarrett Schrom
Aug 24, 2020 -

Regal Chevrolet responded

All good things, Thank you for choosing Regal!

July 06, 2020

It took quite a while for my car to be serviced. Ouch !! 3 hours.. I was sent next store because Kia service wasn't available. So when my long appoointment was over..I'm driving home in the rain to find th More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jul 06, 2020 -

Regal Chevrolet responded

Thank you for your feedback, and we apologize for the inconveniences. We will look into this oversite to prevent it from happening again.

July 01, 2020

Staff was Professional and great with follow up !!! Everyone is Punctual and polite Brian was very helpful With issues and next steps. Very well spoken More

by RRICKLEONARD1
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 24, 2020 -

Regal Chevrolet responded

Thank you!

July 01, 2020

well. Few years Ago I I bought one of my vehicle at that well. Few years Ago I I bought one of my vehicle at that location and I decide to give it a try again purchasing a new vehicle I spoke to misael Orte More

by giojosh5
Recommend Dealer
Yes
Employees Worked With
Misael Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ortega, Stan May, Pete Wicher, Caty Gorman, Ray Grupi, Leah Gorman, Matthew Mackay, Debbie Rivera, Rich Bridges
Aug 24, 2020 -

Regal Chevrolet responded

Thanks for giving us a try!

July 01, 2020

What we asked to be done and what we were charged for was not completed. We went in to have updates on the electronic system so Car Play would work correctly. We were told they couldn’t do that but they did More

by SRIPLEY0
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Lisa Guthrie in Chevy service is awesome ! The whole staff is so helpful & polite. We have bought vehicles & had them serviced for years ! Love having them in Lakeland ! More

by DAN@WAGNERBONDING.COM
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

They didnt check my tires or wash my car like i ask for when i was doing my oil change who even know if they check my fluids. More

by STEPHANIE86LEE
Recommend Dealer
No
Employees Worked With
n/a
June 29, 2020

Service advisor did a good job but it took 2 hours for a oil change they didn't wash or vacuum my car much better service at kia service department More

by NONE3
Recommend Dealer
No
Employees Worked With
don't know
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