Regal Chevrolet - Service Center

Jarret was amazing and super helpful! My car was handled with pristine and delivered back with all issues corrected. Every issues always fixed when needed. with pristine and delivered back with all issues corrected. Every issues always fixed when needed. More

We've been having all our automotive service needs done by Regal Chevrolet for many years. The service mechanics always provide top-of-the-line service. Additionally, Lisa Guthrie is an exceptional servic by Regal Chevrolet for many years. The service mechanics always provide top-of-the-line service. Additionally, Lisa Guthrie is an exceptional service Manager. I am always impressed by how she takes care of each customer's individual needs. Moreover, she knows and remembers our family's cars, and our service preferences -- visit after visit. Lisa makes every trip to Regal's service department a true pleasure; she is an exceptional asset to the company. More

Jarrett was very helpful and kept me up to date as to the progreesion of my service. He was very friendly and helped with my OnStar service. progreesion of my service. He was very friendly and helped with my OnStar service. More

Stephen, was very professional and made sure my vehicle needs were met! He notified me to follow up with me about the status of my vehicle every chance he got! He’s awesome! needs were met! He notified me to follow up with me about the status of my vehicle every chance he got! He’s awesome! More

Every time I bring my vehicle to Regal I am treated like a member of the family. This time it was Dee at The Body Shop and Jarrett at the service department. Dee oversaw the total job from estimate to exe a member of the family. This time it was Dee at The Body Shop and Jarrett at the service department. Dee oversaw the total job from estimate to execution of the repairs to my car’s front end. She was pleasant, professional and she made the process painless. Jarrett, as he always does took care of the internals. He never cease to amaze me with his knowledge, work ethic, and the caring way he deals with his customers in making sure everything is completed perfectly. More

Always responsive, friendly, up front, efficient and able to resolve my issues. The waiting room was very nice and I always get awesome service. Today was no exception. to resolve my issues. The waiting room was very nice and I always get awesome service. Today was no exception. More

Incompetence in every aspect. Many of the phone operators are unintelligible. Calling for updates, no one knew the status of my car. Said they’d call back. No call back. They also did not know what was to be are unintelligible. Calling for updates, no one knew the status of my car. Said they’d call back. No call back. They also did not know what was to be fixed. Took them seven hours to complete and I’m not convinced they did the work since the whole experience was a jamble. Took my son’s car in the next day. Left it. Got a call back an hour later saying they didn’t have the part. Dropped off my son to get his car and it took an hour for them to bring the car to him. While he was waiting a salesperson accosted him asking if he’d like to upgrade. More

Service representative Jarrett Schrom was phenomenal. We had extended warranty work done and it was done ahead of schedule and Great communication. I will only deal with Mr. Schrom from this point forwa had extended warranty work done and it was done ahead of schedule and Great communication. I will only deal with Mr. Schrom from this point forward More

Awesome service! Very quick with getting my vehicle serviced and even did my recall work while doing the oil change. Staff is very friendly and attentive. serviced and even did my recall work while doing the oil change. Staff is very friendly and attentive. More