Regal Chevrolet - Service Center

Put the truck in five times in one year and still issue was not fixed. Was told by Chris the service manager why don’t we fix it ourselves. was not fixed. Was told by Chris the service manager why don’t we fix it ourselves. More

Always helpful and looking out for my best interests. Great vehicle care, great customer care, transparency in cost, whether for service or for vehicle purchase. Great vehicle care, great customer care, transparency in cost, whether for service or for vehicle purchase. More

Extremely professional and approachable. Steve handled a very uncomfortable situation that I encountered with one of the drivers (Richard) and followed up to help diffuse said situation. very uncomfortable situation that I encountered with one of the drivers (Richard) and followed up to help diffuse said situation. More

Everyone was very professional, customer oriented, and informative. Paul was especially helpful with the Vehicle Service Contract and arranging for a car and transportation to get the car. He definitely informative. Paul was especially helpful with the Vehicle Service Contract and arranging for a car and transportation to get the car. He definitely is an asset to your company. More

Communication gaps on status of your vehicle. If you don't call no one reaches out. They had my vehicle for 2 days and did nothing with it. Had to pick it up for work so service wasn't completed. don't call no one reaches out. They had my vehicle for 2 days and did nothing with it. Had to pick it up for work so service wasn't completed. More

Lisa was a pleasure to work with. She is right on the stick. Friendly and very knowledgable. Waiting room was nice. Will come again when needed. stick. Friendly and very knowledgable. Waiting room was nice. Will come again when needed. More

My service advisor did actively communicate while my vehicle was serviced, did not return calls, and did not honor his word. I was to receive a refund for services that were not performed correctly; to vehicle was serviced, did not return calls, and did not honor his word. I was to receive a refund for services that were not performed correctly; to date I have not received my refund. More

Brought the truck in because the back window is leaking. You told us it was the back window light. Replaced it and said it was no longer leaking. Still leaks and it's back in the shop. A waste of money and You told us it was the back window light. Replaced it and said it was no longer leaking. Still leaks and it's back in the shop. A waste of money and time. More

Regal Chevrolet is the best Dealership The service department are the best The service department representatives Go out their way to Make sure you get the best deals When it comes to servicing you department are the best The service department representatives Go out their way to Make sure you get the best deals When it comes to servicing your vehicle.... More

Jarett was amazing. He communicated with us every step of the way and was very prompt when it came to getting things done. the way and was very prompt when it came to getting things done. More