765 Reviews of Regal Chevrolet - Service Center
Easy to get in. Customer transportation is great, very nice to have. Also, service department employee Lisa Guthrie is main reason I come to Regal Chev. for service. A professional with knowledge and nice to have. Also, service department employee Lisa Guthrie is main reason I come to Regal Chev. for service. A professional with knowledge and personality who knows and helps her customers. Thomas Reynolds More
I went in for a basic tire repair for my truck and everything went downhill. The service representatives in the office were more about shop talk amongst themselves than with the customers paying money everything went downhill. The service representatives in the office were more about shop talk amongst themselves than with the customers paying money for their repairs. The conversation being had was very ignorant and inappropriate for customers in earshot of them. The mechanics needed to use my own tool for my spare tire to raise back under my truck because they said it's specific to the truck, even though it's a mechanic shop specific to vehicle I brought in. My existence was blown off because it was assumed I wasn't in there for a repair that required payment, but I paid money for my tire fix. The mechanic who brought me my truck, who was COVERED in filth and sweat from the days work, brought it around to me with no coverings on the seats, steering wheel or console and left dirt, sweat trails, and grease all over the driver side of my truck. More
I was treated as if I was not there and the things that I asked for were not answered until I mentioned that is wasn’t answered. I wanted to know about a tool for my spare tire. The mileage sticker was not p asked for were not answered until I mentioned that is wasn’t answered. I wanted to know about a tool for my spare tire. The mileage sticker was not placed in my vehicle to let me know when I needed to return for an oil change. I had to go in and ask for it to be placed in the vehicle. I was giving the sticker to put on myself. More
I'm very happy with the service department and how they handled my vehicle they took my vehicle in with transmission issues and walked out with a new transmission covered under warranty thank you very much handled my vehicle they took my vehicle in with transmission issues and walked out with a new transmission covered under warranty thank you very much More
Great service! Super people! Always on time. Good work! We appreciate all of the above! work! We appreciate all of the above! More
The staff overall was very friendly and attentive, especially the ladies in the area zoned for checking out. Mr. Chris was very pleasant upon my arrival and check in. especially the ladies in the area zoned for checking out. Mr. Chris was very pleasant upon my arrival and check in. More