Back

Regal Chevrolet - Service Center

Lakeland, FL

4.0
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

Sort by
November 06, 2020

My Service Advisor Chris was so awesome and helpful!! I so appreciate the help!! I always feel so well treated at this dealership. Thank you so much!! More

by coyledawn260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Nov 19, 2020 -

Regal Chevrolet responded

Thank you-- that's how it should be

November 06, 2020

The car was running poorly we also received a recall for the Chevy Cruz. They contacted us after evaluating the car, we had them fix the parts that were needed also fixed the parts for the recall. We have More

by pookygirl43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Regal Chevrolet responded

Glad to hear it!

November 06, 2020

Great service. Lisa and Marissa were great. Marissa is always awesome every time I’ve been there. They were able work with my time due to me needing to leave at a certain time from Lakeland to pick up my More

by SSTEV20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
Nov 19, 2020 -

Regal Chevrolet responded

So glad we were able to help

November 05, 2020

Lisa is wonderful and great to work with when getting my vehicle serviced. The willingness to help is surpassed by no other dealership i have ever used before. More

by Ajebengsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Regal Chevrolet responded

Such high honors, thank you!

November 05, 2020

Jarrett, as always, was on top of it. He knows my truck, and is top shelf in customer service. Your service is why I come back. More

by COMMERCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

Thank you

November 04, 2020

Jarrett reviewed my file and took care of my tire issue. The employees in the service department were friendly and helpful. The courtesy van was appreciated and the driver was pleasant. More

by PENNIE.GREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

Thanks Pennie, glad we were able to help you get back on the road

November 03, 2020

Great customer service! Would definitely go back again. Jarrett was super helpful and took his time to explain everything. No long waiting times like other places. More

by Contreras.eli7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 03, 2020 -

Regal Chevrolet responded

Thank you, see you next time!

November 03, 2020

Great work on my car. Poor communication in the service department. Clean wait area. Good explanation of the work that was done. All my vehicles come from Regal. More

by cherbear08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

Thank you for your feedback, Communication is key and we will certainly address this with our staff

November 03, 2020

Stephen was very helpful with explaining everything that needed to be done after the inspection. To include helping with a coupon and a refund for service that was previously conducted More

by rpb04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

Stephen is a stand up guy! Thanks for choosing Regal

November 02, 2020

Jarrett, the service writer, took care of me as he always does, professionally, pleasantly, energetically, and with knowledge! I brought my vehicle in and was returned completed in a timely manner, as promi More

by dnoelg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 03, 2020 -

Regal Chevrolet responded

Thank you! Jarrett is definitely an asset to our company!

Nov 03, 2020 -

dnoelg responded

You have a lot of good people, at Regal!

...
38
...