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Regal Chevrolet - Service Center

Lakeland, FL

4.0
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

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November 11, 2020

Our car looked brand new!! Even the smell inside the car was very nice. It was different than it usually is. Thank you very much!! More

by DDFRANCHI1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom, Jessica Torres, Chris Lashley, Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

:) Happy we could help

November 11, 2020

I am always treated super nice. The customer service at Lakeland facility are very professionals. My visits are fir oil change and tires rotación, and I do not have to wait too long. 👍👍👍 More

by HOTSASALOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul..very nice perdon, Jarrett Schrom, Jessica Torres, Chris Lashley, Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

That's always good to hear! see you next time

November 11, 2020

everyone at Regal that i have dealt with have been awesome. so professional but also super courteous ! and so patience since i am a new car owner and unsure about some of the process & extra benefits More

by sissyjo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaqueray Berridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Moreira, Meagan Basen, Ben Kirkpatrick, Jarrett Schrom, Jessica Torres, Chris Lashley, Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

Congrats on a brand new car, we are here for any questions you may have!

November 10, 2020

Miss Lisa always does an AWESOME JOB! I’m always so well taken care of whenever I come to her. Thank you so much Miss Lisa! Jarrett Schrom was also very kind an helpful while I waited in line. More

by OUTING_CHAYLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

That is music to our ears -- thank you

November 10, 2020

Amazing customer service. Quick turn around time! Cleanliness is superb. Best of the best, would not take my vehicles anywhere else other than regal. Fantastic More

by jordanlg14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

Thanks Jordan we appreciate you!

November 10, 2020

Dealership is clean and the employees are very friendly and respectful of the people coming in for service. I was very happy that I was only there for a little over an hour. Great Job More

by LEMERCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

under an hour isn't bad at all! See you next time

November 10, 2020

Went in for check engine light was told very vaguely Went in for check engine light was told very vaguely what was wrong not explained well at all told it would take 3 1/2 hours ended up taking 20 minu More

by SANDRASTARBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lashley
November 09, 2020

The consultant did an excellent job.The person or The consultant did an excellent job. The person or persons involved with changing the compressor did a good job. I am concerned that they didn’t w More

by WILLIERDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

We apologize for the inconvenience of not wiping the fingerprints, If you contact your service advisor they should be able to assist you with the scratch.

Nov 19, 2020 -

WILLIERDAVID responded

Sir: I will do so by contacting the consultant. Thank you for your time! Thank you! Respectfully David Willier

November 08, 2020

Jarrett thanks for all your help you were awesome very professional and courteous God bless you PS the courtesy driver was very professional and a very good driver and thank you to the technicians who sol More

by JAG50BOGOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

Thank you, our team was happy to help get you back on the road again!

November 07, 2020

Car was at the service dept. to check out the cause of a check engine light. Vehicle was taken promptly and within one hour the problem was determined and repair was begun. All work was completed within 3hr More

by GRANKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

That's what we are here for, fixing cars and making people happy :)

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