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Regal Chevrolet - Service Center

Lakeland, FL

4.0
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

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February 09, 2021

Lisa & her team did an excellent job & even washed my Equinox! Clean & organized service department, Friendly & caring staff, Everyone was easily identifiable & accommodating. Great experience More

by RLOGERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Regal Chevrolet responded

Thank you, see you next time :)

February 09, 2021

Service was great and beautifully executed. Couldn’t ask for better help from a service center. They met my needs and adjusted for my benefit. More

by KSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom, Chris Lashley, Stephen Spong
Feb 10, 2021 -

Regal Chevrolet responded

Thank you!

February 09, 2021

Great service . They knew me when I came in . Very clean waiting area . Hot coffee prompt service . Great customer service . Free car wash After the car is serviced More

by HENSLICEGRAMMY@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Regal Chevrolet responded

Thank you!

February 06, 2021

Lisa took great care of me while my truck was in the shop she communicated with me every step of the way even made sure I had a vehicle on Monday when I needed one More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Regal Chevrolet responded

Thanks Angel!

February 06, 2021

Lisa took great care of me and my vehicle,. She made sure I had a vehicle when I needed one, she let me know what was going on the whole time. Very satisfied More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Regal Chevrolet responded

Thanks!

February 05, 2021

Jarrett always gets me in and out, customer service is always great. Helped me fix the problem to my car without hesitation. Very knowledgeable. Thank you. More

by KLOURENCO92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom, Chris Lashley, Stephen Spong
Feb 05, 2021 -

Regal Chevrolet responded

Thank you!!

February 04, 2021

Other think they never said how much i can get for my trade this week i call and one of the managers open my file and tell me $500 if i know going to be 500 i keep the card and put 500 down bit this week More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Feb 05, 2021 -

Regal Chevrolet responded

Carlos, We can not accurately appraise a car without it here, we have plenty of other cars available (in better condition if that one wen to auction) Give me a call, I would be happy to help :) Alaina Southern Customer Service Manager 863-333-4633

February 03, 2021

No matter the problem, Regal Chevrolet‘s Jarrett Schrom is waiting to solve it! This time it was a blown tire. He made sure I had exactly the one I needed, mounted, balanced, and installed it in the prom More

by dnoelg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Feb 04, 2021 -

Regal Chevrolet responded

Thank you!! We are glad to have you back on the road

February 03, 2021

Was not please with my service. Wasn't going to leave a comment,just will not return again for service. Not please with service or customer service 😕 More

by BOOPER12588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Regal Chevrolet responded

We are sorry to hear your visit was anything less than satisfactory. Please Contact Customer Service Manager Alaina Southern to share more details. alaina.s@regallakeland.com 863-333-4633

February 02, 2021

Everyone was extremely helpful and nice, process was fast and easy. sorry I only dealt with 2 people and I have given my review for all More

by 754750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow, Charlie Norwood
Feb 02, 2021 -

Regal Chevrolet responded

Thank you!

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