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Regal Chevrolet - Service Center

Lakeland, FL

4.0
783 Reviews

783 Reviews of Regal Chevrolet - Service Center

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March 24, 2021

I am always happy to have our vehicles serviced at Regal Chevrolet because the employees are always kind and appear genuinely happy to see me arrive. More

by Z28CAM95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 24, 2021 -

Regal Chevrolet responded

That's because we are genuinely happy to see you :) Thanks for choosing Regal

March 24, 2021

Great work done by outstanding staff. Always responsive complete and problem solve .I am Satisfied with the work courtesy and commitment satisfied Would use them again More

by ABYMMATHEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie, Stephen Spong
Mar 24, 2021 -

Regal Chevrolet responded

Thank you, see you next time :)

March 23, 2021

Jarrett was very helpful and very knowledgeable of what needed to be done and how to get it done the quickest! I will definitely be come back to get more work done with you guys! More

by KIDDS984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Mar 24, 2021 -

Regal Chevrolet responded

Thanks, see you next time!

March 23, 2021

I bought my 2021 Tahoe in August. I have several recalls, they were fixed. The radio went bad, they replaced. Now another alert is on :( More

by stephanie_batchelor
Recommend Dealer
No
Employees Worked With
Stephen Spong
Mar 24, 2021 -

Regal Chevrolet responded

Stephanie, we are so sorry to hear of the recalls and issues with your vehicle, unfortunately it is out of our control but we are here to help with repairs.

March 23, 2021

Excellent service! Thank you Steve! I am so very pleased with the professionalism and kind and caring of the service department! I trust that they put so much into being outstanding in customer service! Tha More

by HOAGBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Mar 24, 2021 -

Regal Chevrolet responded

Thank you!

March 23, 2021

Chris was very helpful and knowledgeable with the service I received have been dealing with Regal Chevrolet for over five years now and have never had a negative experience with this dealership. More

by BETTY_BORTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Mar 24, 2021 -

Regal Chevrolet responded

That's great to hear, thank you!

March 23, 2021

They were quick, efficient and friendly.They even washed my car! Although I got lost and was late they took me right away. Thanks to Regal. More

by JOKARS72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Mar 24, 2021 -

Regal Chevrolet responded

Thank you. Glad you found us!!

March 22, 2021

Pete really took care of me. He took his time and worked extremely hard on getting me the best possible deal for my specific situation and I’m beyond grateful! More

by ANSLEIGHMARIE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Wicher, Albert Rivera, Dalton Gilbert
Mar 24, 2021 -

Regal Chevrolet responded

Thank you and congrats!

March 21, 2021

Very disappointed, no good customer service ,you guys try my wife with no love and not respect. I call the dealership and I talk to chris Lashley I believe is the service manager he say. But I try me very r More

by Eduardo Monteagudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lashley, Stephen Spong
Mar 22, 2021 -

Regal Chevrolet responded

Eduardo, We do care, and this was conveyed several times to you and your wife. She had her cabin filter replaced, she signed and paid for this maintenance item. When you called unhappy about the transaction, we even offered to split the cost due to your unhappiness. We are sorry to hear that this did not meet your satisfaction even though your wife was.

March 17, 2021

Had my windows and service was easy, fast pick up jorge was great. Everyone in service department is always polite and very helpful . Thank you. More

by ZUEL71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge benitez
Mar 22, 2021 -

Regal Chevrolet responded

Thanks for the 5 stars!

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