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Regal Chevrolet - Service Center

Lakeland, FL

4.0
783 Reviews

783 Reviews of Regal Chevrolet - Service Center

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March 30, 2021

Underhanded service they deleted traction control from my computer so I could not reset computer after replacing wheel speed sensor and I would have to take it back to them to have it reprogrammed More

by JLGAITSTEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lashley
Mar 30, 2021 -

Regal Chevrolet responded

Thank you for your feedback, but that is not possible. If you would like for us to explain further please contact Steve Chilton, Chevrolet Service Manager who will be able to explain how coding, reprogramming and this situation is handled with GM.

March 30, 2021

Scheduled appointment for recall issue and went very well! Finished in the time frame as promised..very nice experience all in all.. would definitely recommend! More

by TERRICARROLL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Chris Lashley
Mar 31, 2021 -

Regal Chevrolet responded

Thanks so much!

March 29, 2021

Jarrett provided a summary of my service and cost up front, preventing any surprises. Provided an update while I was waiting....nice to know I wasn't forgotten. Great service!!!! More

by paul.meyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Mar 31, 2021 -

Regal Chevrolet responded

Thanks Paul!

March 29, 2021

Service was great. I wanted them to look at my 2020 Chevrolet Colorado ZR2 because it felt like it was running a little off. They checked everything and Adlai got back with me in a timely manner. More

by JCAM05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL C.
Mar 31, 2021 -

Regal Chevrolet responded

Thank you

March 27, 2021

I took my Malibu in for the 35K service, My service advisor Stephen took care of me quickly. I was very satisfied with the service. More

by SPOONBILL737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Mar 29, 2021 -

Regal Chevrolet responded

Thanks great, thanks for choosing Regal!

March 26, 2021

Excellent Services Roberto Rodriguez Kia sales specialist and Kia Team. Nice location , great quality and service .Best experience ever buying a car totally recommend to anyone. More

by edgarmorales547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Mar 26, 2021 -

Regal Chevrolet responded

Thank you and congrats on your new car!

March 25, 2021

Thanks for the good work. Everything was nice and friendly people at the dealer. They were very helpful to me . I will return for future service More

by Tala10abby3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Mar 25, 2021 -

Regal Chevrolet responded

Thank you, see you next time!

March 25, 2021

Jarrett was awesome! Nice job Jarrett. He kept me informed and updated. I would recommend Regal for service work. Very easy to deal with and friendly. More

by SSTRAU
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Mar 26, 2021 -

Regal Chevrolet responded

Thank you

March 25, 2021

I received excellent service at a good price. Customer service was excellent and with COVID19 they were wiping and cleaning the lobby. I would suggest the cashier window where the credit card machine for More

by Veteran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Mar 26, 2021 -

Regal Chevrolet responded

Thank you, that is an excellent idea!

March 24, 2021

My favorite person in this whole dealership!! Does the best he can, give this man a raise ! Makes sure everything is done with a great timing and everything More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Mar 24, 2021 -

Regal Chevrolet responded

Thanks Alyssa, we think Jarrett is pretty great too!

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