Back

Regal Chevrolet - Service Center

Lakeland, FL

4.0
783 Reviews

783 Reviews of Regal Chevrolet - Service Center

Sort by
April 12, 2021

Always a pleasure coming to Regal I’ve never had a bad experience there ! And thank you for washing my truck it needed it badly . More

by PTOSCOUTREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie, Chris Lashley, Stephen Spong, Melissa Ragonese, Paul Clason
Apr 14, 2021 -

Regal Chevrolet responded

Anytime!!

April 12, 2021

The staff was excellent and made everyone feel at home, everyone in the waiting area had nothing but positive things to say . Excellent visit, thanks More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie, Chris Lashley, Stephen Spong, Melissa Ragonese, Paul Clason
Apr 14, 2021 -

Regal Chevrolet responded

Thank you

April 09, 2021

I have bought my last 2 vehicles from Regal Chevrolet . Service is done in a timely manner and they treat you with respect and Regal is the best dealership I've ever used. More

by pmbluefox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Apr 12, 2021 -

Regal Chevrolet responded

Thank you!

April 09, 2021

This is my second car that i have bought at Regal and I have always been very pleased with Regal employees and their service department More

by bunch312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I know in buying car there are , people behind the scenes, I give them 5 ??, , Lisa Guthrie, Charlie Norwood, Dalton Gilbert
Apr 09, 2021 -

Regal Chevrolet responded

Thank you, we appreciate you!

April 09, 2021

Melissa is actually the person that helped me as soon as i walked in! She was so sweet as she always is! I didn’t grab the name of the young lady who payed me out, but she was also very sweet and polite. My More

by Cynthia De La Torre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragones, Jarrett Schrom
Apr 12, 2021 -

Regal Chevrolet responded

Thank you Cynthia, see you next time :)

April 08, 2021

SERVICE WAS GREAT, I WOULD RECOMMENED HAVING YOUR VEHICLE SEVICED BY THEM. ALSO WANT TO MENTION HOW THE SERVICE DEPT WAS VERY PROFESSIONAL. THANK YOU. More

by drodriguez19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Apr 09, 2021 -

Regal Chevrolet responded

Thank you!

April 08, 2021

Treated well. Bring back the popcorn!! Chris n tire repair crew treated me with knowledge and well I have worked with Chris before. He is very knowledgeable. Can I have my water now?? More

by ansehat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Apr 09, 2021 -

Regal Chevrolet responded

Lol we hope to bring the popcorn back very soon!

April 08, 2021

Customer service is terrible. They had our car for a scheduled appointment which they did not honor. No phone call to tell us the car will not be ready and they would keep it overnight. We felt like eve More

by Twoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
Apr 09, 2021 -

Regal Chevrolet responded

We apologize for the inconvience and would like to look into this further. Could you please reply with a name and telephone number so we can access your records? or contact Customer Service Manager, Alaina Southern, at 863-333-4633 or alaina.s@regallakeland.com

Apr 09, 2021 -

Twoz responded

Wozniak, Tom.... Would prefer not to provide a telephone number. We picked up the car yesterday and was told that the key would be inside the car under the mat because it was after business hours. He was not there. It's a good thing the dealership was still open because they had to go into the service department and find my key.

April 06, 2021

I brought my car in for a detail and everything came out clean and amazing. Big thanks to Paul and Jeanne for all they do! More

by Megan S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clason, Jeanne Vinson
Apr 07, 2021 -

Regal Chevrolet responded

Thank you Megan

April 06, 2021

I have been going to Regal since 2016 and the staff have always been courteous, friendly, helpful and have gone above and beyond a few times. Will continue going there and they will be my go to dealership. More

by PWEINST1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Wicher, Stephen Spong
Apr 07, 2021 -

Regal Chevrolet responded

Thank you, we appreciate you!

...
19
...