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Regal Chevrolet - Service Center

Lakeland, FL

4.0
783 Reviews

783 Reviews of Regal Chevrolet - Service Center

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April 15, 2021

Very pleased with the work that was done. Customer friendly service reps and shuttle driver. I have been a customer since I moved here four years ago. More

by OTTIS003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley, Paul Clason
Apr 16, 2021 -

Regal Chevrolet responded

Thank you, so glad you chose Regal!

April 15, 2021

Very satisfied with the service I always get from Regal! Chris is always friendly and ready to ask any questions you may have at the moment. More

by silviaforero12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Apr 16, 2021 -

Regal Chevrolet responded

Thank you!

April 14, 2021

This dealership was exceptional. My service advisor worked hard for me and made sure that I was thoroughly taken care of. Jarrett was very professional and even went above and beyond to set up my onsta More

by ALYMSMITH95
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Apr 16, 2021 -

Regal Chevrolet responded

That's awesome, thank yoU!

April 14, 2021

The service advisor, steve , contacted me several times, keeping me updated about the status of my truck. I appreciate everything the service department did for my vehicle thank you.😀👍 More

by trishfmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Apr 16, 2021 -

Regal Chevrolet responded

Glad we could help :)

April 14, 2021

There was some miscommunication, but my Service Advisor, Jarrett, went above and beyond to ensure I was satisfied with the outcome. Overall, my experience was great. More

by JRICHAR7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Apr 16, 2021 -

Regal Chevrolet responded

Thank you

April 14, 2021

Great and friendly service! Keep us updated and informed of what was happening!Lisa was very good at her job! Will definitely recommend her to my friends and family! More

by noemail3
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Apr 14, 2021 -

Regal Chevrolet responded

Awesome, Thank you!

April 13, 2021

I've been officiating with this dealership since I purchased my car 2016. No problems until now. The problem with my tire pressure sensor didn't start until after I purchase a new tire. Now I've been More

by DAPHINE.BRITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Apr 14, 2021 -

Regal Chevrolet responded

Thank you for your feedback, we will share this with management and have them reach out.

April 13, 2021

He was very pleasant, gave all expectations right away about pricing, what was being done, and timeframe and made it very easy to plan around my service. No guessing on anything More

by neet.carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Apr 14, 2021 -

Regal Chevrolet responded

Great, Thank you!

April 13, 2021

The people at the dealership were good but a bit too busy. I had to wait several minutes before I got assistance with receiving my vehicle for warranty work. I got a very pleasant call telling me my ve More

by GREGST1
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Apr 14, 2021 -

Regal Chevrolet responded

Greg, Thank you for your feedback. We will use this to help our team improve!

April 13, 2021

Having nothing but great things to say about the service department. The department is spotless!!! I trust Lisa Guthrie, Service Drive Manager, explicitly with her knowledge. Regal is blessed to have such More

by DHERRIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Apr 14, 2021 -

Regal Chevrolet responded

Thank you for your feedback, we appreciate you. Inventory is really low right now so we just want to buy your car :) we will tell him to leave you alone though.

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