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Regal Chevrolet - Service Center

Lakeland, FL

4.1
782 Reviews

782 Reviews of Regal Chevrolet - Service Center

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May 11, 2021

They were very precise with my car and the problem it was having. The advisors/employees are very knowledgeable and friendly. Thank you for diagnosing my cars problem and fixing it quickly 😊 More

by aimeetaylor1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Chris Lashley
May 13, 2021 -

Regal Chevrolet responded

Glad we could help Aimee :)

May 08, 2021

Service was done quicker than quoted. And everyone was very nice. The waiting area was fine. I did take advantage of a nice day and sat outside on one of the rockers!! More

by DRJOSPH_STEPUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese
May 10, 2021 -

Regal Chevrolet responded

Thanks for the 5 stars!

May 08, 2021

They are very fast and efficient. A very pleasant place to wait for the car to be done. They go out of the way to make sure you are comfortable. More

by patty_cakes1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese
May 10, 2021 -

Regal Chevrolet responded

Thanks, see you next time.

May 07, 2021

I have been having our Equinox serviced since 2015 and have been very satisfied the entire time. Our service advisor is the best we've ever had. More

by LDWOLF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
May 13, 2021 -

Regal Chevrolet responded

Thank you, we think she is pretty great too. See you next time :)

May 07, 2021

It sucked paid out 443.00 dollars and the car is worse not fixed nothing more to say other than it sucked all the way More

by Allibat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
May 10, 2021 -

Regal Chevrolet responded

Thank you for your feedback, unfortunately you did not complete the recommended work to get your vehicle back to properly operating. If you would like to schedule the rest please contact us and we would be happy to make you an appointment.

May 10, 2021 -

Allibat responded

I got a great car now thanks to the trade in.

May 07, 2021

Quick oil change even though they were busy, friendly people all the time, appreciate the care they have for their customers, 9nly drawback is truck wasn't washed More

by kenly0221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese, Paul Clason
May 13, 2021 -

Regal Chevrolet responded

Yikes, sorry about that! Swing by anytime and we would be happy to wash it for you

May 07, 2021

2 hours for a scheduled appointment oil change. Wasn’t notified when it was done either. I walked to the front desk when I saw the car just sitting there 2 hours later. More

by FALLOUT9087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Ragonese
May 10, 2021 -

Regal Chevrolet responded

Thank you for your feedback, we apologize for the inconvenience and will speak to our staff to prevent this from happening again.

May 06, 2021

Jarrett Schrom always goes out of his way to see that I am thoroughly taken care of. I greatly appreciate his attention to my vehicle. More

by BILLSCHU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
May 06, 2021 -

Regal Chevrolet responded

Thanks Bill!

May 06, 2021

Great service! Paul was easy to work with and the recall work was done correctly. I called another dealer that was closer and they were very rude.0 I highly recommend Regal Chevy to anyone More

by jjulian3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clason
May 13, 2021 -

Regal Chevrolet responded

Thank you Julian, we hate to hear how you were treated at another dealership. But are so happy it brought you to us!

May 05, 2021

Service was excellent. Jarrett was courteous of my time while providing updates and excellent service. Ruth, my shuttle driver was awesome as well! Great experience all around. More

by mattmcphail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
May 06, 2021 -

Regal Chevrolet responded

Thank you!

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