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Regal Chevrolet
Lakeland, FL
1,204 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,204 reviews
December 30, 2019
Would recommend with warning I have had good & bad experiences at Regal. Average customer service in the service center. I've had more bad then good experiences. My hood was dam I have had good & bad experiences at Regal. Average customer service in the service center. I've had more bad then good experiences. My hood was damaged, my paint was chipped when oil chages were completed. I was told a video recording would be reviewed and a manager would be in contact to settle the hood damage. That never happened and the gentleman whom told me these thinns no long works there. Hmmm, was it because he lies to customers or told the truth and managment didnt want customers to know they were at fault. Love the favt that my car gets detailed with every visit. Very cool perk, however not once has the inside crease of the front seats next to the console ever been vacuumed along with the rest of the car. 12 attempts and its never been done. My last visit, the mats were not even moved. Just vacuumed over. The repairs are done with quality work, products & last thought so I go back but Im also aware I need to chexk my vehicle before leaving as well! More
by KINGKERRIANN
Verified CustomerEmployees Worked With
Jarrett Schrom, Angelo Mendez, Kevin Colley, Lisa Guthrie
December 27, 2019
Seven Grand I was greeted, in the usual very professional manner, by an extremely busy service provider, Ms. Lisa. I described the symptoms of my troubles,after I was greeted, in the usual very professional manner, by an extremely busy service provider, Ms. Lisa. I described the symptoms of my troubles,after which, I was driven home in their shuttle. The next day I was advised of the problem, told parts would be shipped and the issue rectified. Regal did as described. Excellent service! More
by KGBoggess
December 27, 2019
Fantastic As Usual I marvel at how Lisa Guthrie Handles business and her customers. She is priceless. I have pointed out before to management what a jewel Lisa is. She i I marvel at how Lisa Guthrie Handles business and her customers. She is priceless. I have pointed out before to management what a jewel Lisa is. She is so consistent. More
by ROGER FARVER
Employees Worked With
Lisa Guthrie
December 24, 2019
Corvette Body Work I have been using the Regal dealerships for services over the years and the staff is always trying to do their best to meet my needs and expectations I have been using the Regal dealerships for services over the years and the staff is always trying to do their best to meet my needs and expectations More
by RICK.TRASPORT
Employees Worked With
Missy and Lad in the body shop
December 24, 2019
2008 Ford F-250 6.4L diesel Customer service from Brian was good. Returned calls promptly. Auto technicians need better training and supervision. Guessing at what is needed to Customer service from Brian was good. Returned calls promptly. Auto technicians need better training and supervision. Guessing at what is needed to correct issues and charging customers for parts not needed. I had a wiring harness replaced for a low fuel pressure and then returned to me only to have it towed back in for a fuel pump and tech broke fuel lines because of lack of right tools. I had a bad alternator put in and then had to bring it back in to replace again. My truck spent the better part of 2 months in this shop and cost me $1100 for the wiring harness that was not needed. The main issues I have noticed is that mechanics choose whose vehicle they want to work on and not take on vehicles that might be big jobs. This dealership side sells diesel trucks but does not have a diesel . mechanic on staff. The used car side complaint I have is that the finance dept is selling warranty plans and telling customers it covers bumper to bumper and it really is a basic mechanical warranty. More
by LONGSTREET_2
Employees Worked With
Brian
December 23, 2019
Great service at regal Very professional great service! Brian really care about my concerns and offered optional choice based on my needs. The team seem to be all focus on c Very professional great service! Brian really care about my concerns and offered optional choice based on my needs. The team seem to be all focus on customer awareness and made sure customers were given acknowledgment when they were in the service area. More
by JSTARGU
Employees Worked With
Brian service manager
December 20, 2019
Service check up / Oil Change Best car dealership very nice people I definitely would recommend anyone to get there car serviced from them they are very respectful and polite peopl Best car dealership very nice people I definitely would recommend anyone to get there car serviced from them they are very respectful and polite people More
by Jonathanlauther
Employees Worked With
Annie Rosa
December 19, 2019
Best experience ever Absolutely best experience ever. So helpful and knowledgeable. They really care about you. I will be back for all my future car needs. Thank you for m Absolutely best experience ever. So helpful and knowledgeable. They really care about you. I will be back for all my future car needs. Thank you for making this experience less stressful. More
by EVALENASASSY78
Employees Worked With
Matt in sales and Austin in finance
December 18, 2019
Amazing service The customer service is very professional Lisa was very professional and she take care of us and did a good job I recommend this dealership. People The customer service is very professional Lisa was very professional and she take care of us and did a good job I recommend this dealership. People are very friendly and very professional. More
by Ernest
Employees Worked With
Lisa Guthrie
December 18, 2019
More than just an oil change I brought my truck in for a routine oil change and a recall. I asked my advisor, Lisa, if she could provide me with a detail printout of upcoming serv I brought my truck in for a routine oil change and a recall. I asked my advisor, Lisa, if she could provide me with a detail printout of upcoming service intervals and the cost associated with them. She was very polite and provided me with everything I asked for. Regal Chevrolet's service department is always friendly and professional. I highly recommend using them. More
by RYAN
Employees Worked With
Lisa Guthrie
