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Regal Acura - Service Center

Lakeland, FL

4.5
611 Reviews

611 Reviews of Regal Acura - Service Center

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April 22, 2021

I went for a diagnostic and was told absolutely nothing but I need a engine and trans wit no notation of anything on it so I feel like I was cheaped out , and i asks like 3 people why and got noting back More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sinnerard, Jessica Torres
April 22, 2021

Always excellent service from a great group of professionals in the service department! Ray was really helpful and the driver of the shuttle very nice explaining that everyone at the service depa More

by RUN2BFIT_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver, I think her name was Connie, was wonderful!
Apr 26, 2021 -

Regal Acura responded

Thank you for choosing Regal for your vehicle's service needs!

April 19, 2021

John S. The service representative provided exceptional customer service. I will most definitely return in the future and recommend this dealership to others for auto service needs. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sinnerard
Apr 20, 2021 -

Regal Acura responded

Thanks Sarah

April 18, 2021

Rob was very helpful and went the extra mile I loved the loaner vehicle also got an alignment for a reasonable price will definitely go back More

by PASTELES2@MSN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Regal Acura responded

Thank you, we look forward to seeing you again!

April 17, 2021

Great service. In and out quickly.Adam was a big help Great service. In and out quickly. Adam was a big help and handled my service request in a very professional way. Would recommend to anyone. More

by SPELHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillps
Apr 19, 2021 -

Regal Acura responded

Thanks!

April 14, 2021

I arrived on time. Dustin took my car back immediately. Super fast service. Dustin was very friendly. Completed my car quicker than promised.Always a great experience. Thank you. More

by Cathiball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Apr 16, 2021 -

Regal Acura responded

Thank you!

April 13, 2021

JESSICA was amazing. She we went above and beyond to make sure I got the best service possible ❤️ Hope I get her to assist me next time. More

by Alacayo61208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Apr 14, 2021 -

Regal Acura responded

Thank you, see you next time!!

April 12, 2021

A friendly place to have your car taken care of. All work done fast and efficiently Ray Taylor is the person who takes care of me and couldn’t be a better person than he is. Awesome More

by BNEMMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Regal Acura responded

Thank you for the feedback! We agree that Ray is the best!

April 09, 2021

Very good experience. Rob young was wonderful Everything was done quickly, attitude was very professional and charges were reasonable. Great experience and will definitely return here More

by UMAIRSYEDEHMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young, Robert
Apr 12, 2021 -

Regal Acura responded

We love hearing how satisfied you were with our service department and we look forward to working with you again on any future service/repair needs that you may have!

April 07, 2021

Efficient fast service very pleased Rob was attentive Efficient fast service very pleased Rob was attentive Was able to attend to my needs Will definitely go back again Will also purchase my next ca More

by PASTELES2@MSN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 07, 2021 -

Regal Acura responded

Thank you we can't wait to see you next time :)

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