Regal Acura - Service Center

My service from the two lovely ladies who welcomed me when I arrived to the service writer was an easy, pleasant experience. when I arrived to the service writer was an easy, pleasant experience. More

cut my vehicle in for repair receive unprofessional service no customer service oriented the service department lied about inspecting my vehicle to let me know what was the purpose of the noise that I service no customer service oriented the service department lied about inspecting my vehicle to let me know what was the purpose of the noise that I was hearing and then on top of that when they gave me my vehicle back they claim they didn't see anything but really what happened is that they did not look for anything. I would have thought that I would have received a call from the manager of the service department based on the information and the type of treatment that I received and was well known by one of the supposedly assistant managers by the name of Levi but he stated he did not tell the service manager what happened I wonder why? and on top of that they broke items on my vehicle and gave me my vehicle back without replacing or fixing it and haven't heard back from them as of yet More

Rob is always very helpful and responsive to our service needs. He has been our service advisor for many years and we trust his advise and expertise. It’s great to know that he is always available for us. needs. He has been our service advisor for many years and we trust his advise and expertise. It’s great to know that he is always available for us. More

A very responsive dealer! Courteous staff, customer focused. Always goes beyond expectations. This service was lacking only due to communications. The Eco-block treatment normally left the car's int focused. Always goes beyond expectations. This service was lacking only due to communications. The Eco-block treatment normally left the car's interior shiny and fresh smelling. When I picked up the car it did not look that way. When I questioned the service tech, he stated the products used had changed and no longer had the same results but effectively treated all surfaces. More

Chrissy Hartman is the only reason I continue to shop at regal. Give her a raise!!! regal. Give her a raise!!! More

Makes you feel welcome very helpful,courteous,friendly great customer service I recommend this dealership to everybody great customer service I recommend this dealership to everybody More

Meghan was honest, polite and helpful. She kept me informed about what was happening and/or what happened with the service of my car - I did not feel forgotten. informed about what was happening and/or what happened with the service of my car - I did not feel forgotten. More

Rob Young has been our service advisor since 2002 (?) when we bought our first Acura. We have always appreciated his attention to details. Now that we are in our third Acura, we are thankful for the serv when we bought our first Acura. We have always appreciated his attention to details. Now that we are in our third Acura, we are thankful for the service he provides. More

First visit was a disaster but rescheduled service went well. Christie was the best. I want her to be my service rep all the time well. Christie was the best. I want her to be my service rep all the time More