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Regal Acura - Service Center

Lakeland, FL

4.5
611 Reviews

611 Reviews of Regal Acura - Service Center

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April 18, 2022

Representative was awesome. Made my day. Showed she really cared. Scheduled to her breaks fixed since they are really bad More

by sandra.enid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

April 12, 2022

Im always welcomed immediately upon entering the dealership Both my husband and I lease/own our behicles from Regal More

by annmackay1755
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Apr 14, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

April 11, 2022

Prompt attention to getting checked in for old change appointment and done in an hour. More

by GRAFTON_NOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 14, 2022 -

Regal Acura responded

That's great, see you next time!

April 08, 2022

The staff provided Great service and kept me informed. The quality of the work was excellent. More

by jjasjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

April 07, 2022

Ms Chrissy is so nice and welcoming. Fast oil change. Nice waiting area. Thank you! More

by BDEAMICIS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Regal Acura responded

Thanks, see you next time!

April 02, 2022

Great, thorough work and nice courtesy from staff. Even cleaning my car after service was completed More

by mchau0815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

April 01, 2022

Wait time , even with appointment. Not only me , is a lot of people waiting for about 3 to 4 hours. More

by yaritzapereira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ron Young
Apr 04, 2022 -

Regal Acura responded

Yaritza, With all of the maintenance items you had performed on your vehicle, along with us needing to test drive it afterwards & clean it, it looks like your wait time was actually less than the quoted time. We apologize if there was a miscommunication, we know you time is valuable.

March 31, 2022

Very helpful and gave me all the answer to all my questions. Very happy with there job. More

by joejet425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 14, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

March 30, 2022

From the moment I got to there, I received great service. Alondra went above and beyond, I want her as my point of contact moving forward. More

by RICHY_626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
Mar 31, 2022 -

Regal Acura responded

I'm sure we could arrange that 😀 See you next time!

March 30, 2022

The Acura team was very attentive to my concerns and made every effect to address them to my satisfaction. More

by CARLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Mar 31, 2022 -

Regal Acura responded

Happy we could help!

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