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Regal Acura - Service Center

Lakeland, FL

4.5
641 Reviews

641 Reviews of Regal Acura - Service Center

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June 09, 2023

Friendly and fast service. Everyone was friendly, helpful and knowledgeable. Definitely would recommend to other people More

by benabelh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Regal Acura responded

Thanks so much for sharing your experience with us.

June 07, 2023

Convenient, flexible appointment availability. Enjoyed use of technology for service updates and changes. Disappointed that my washer fluid was not topped off or offered a car wash. More

by Kara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Jun 08, 2023 -

Regal Acura responded

We apologize due to the construction our car wash is closed. I will make sure to let our staff know about your experience.

May 29, 2023

Well organized and time accurate for your car services . The attendance are very friendly. You won't regret buying car from regal Acura. More

by IRENUMAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Regal Acura responded

Thank you for choosing Regal Acura

May 24, 2023

Alondra was very helpful and answer all my concerns I had a very good experience More

by barbaracabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
May 26, 2023 -

Regal Acura responded

Thank you for choosing Regal.

May 23, 2023

Completed work as desired, was kept informed along the way. Service personnel were very professional and courteous. More

by Don.Bailey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalomov
May 26, 2023 -

Regal Acura responded

Thank you for choosing Regal Acura.

May 19, 2023

Megan in service is horrible. I went in for a recall that was listed on my vehicle when I got there Megan informed me that I did not have a recall on my vehicle and that I just ne More

by Kristi Whaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

The process is very efficient. I like that when I wait at the dealership my vehicle is ready in a timely matter and I have the option to ask questions along the way. More

by Cathiball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
May 19, 2023 -

Regal Acura responded

Thank you for choosing Regal.

May 17, 2023

I needed an oil change and Diagnostic . The tech went over the codes and pointed out what is needs to be done for safety issues More

by sharonst80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
May 19, 2023 -

Regal Acura responded

Thank you for trusting Regal Honda.

May 17, 2023

Ken and Brandon were very helpful. They were able to expedite the transaction quickly and we’re very formative. More

by bpt09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Huckabee
May 19, 2023 -

Regal Acura responded

Thank you, Congratulations!

May 09, 2023

I will highly recommend my family and friends to Regal Acura great customer service always. More

by SHERILMOBLEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Austin Smith
May 12, 2023 -

Regal Acura responded

Thank you, Regal Acura appreciates you.

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