Regal Acura

Great service and customer care. Jake and team took good care of my wife and I. The price was haggle free and everyone made us feel important. It was a pleasure doing business with t Jake and team took good care of my wife and I. The price was haggle free and everyone made us feel important. It was a pleasure doing business with them. More

Amazing Ray Taylor! WHY? Consistantly, EXECELLENT service by Ray Taylor! Everyone is friendly and helpful when browsing the new cars in the showroom. Cashiers are the WHY? Consistantly, EXECELLENT service by Ray Taylor! Everyone is friendly and helpful when browsing the new cars in the showroom. Cashiers are the greatest! So easy when checking out with the loan car personnel. I'm just going to keep referring friends and family to REGAL. Donna G More

Disappointed with Length of Time Took almost 3 hours for oil change, tire rotation and to check for a leak from air conditioner. I received text from service person Tim that said to t Took almost 3 hours for oil change, tire rotation and to check for a leak from air conditioner. I received text from service person Tim that said to text him anytime during service.after 2hours I texted to find out why it was taking so long. No reply . 30 minutes later I texted again ang got no reply. I looked for him and was told he was at lunch. Had to get my wonderful sales person Mike Greenhow to find my car. Then Tim replied. Then he came to tell me my car was ready. This was subpar from my usual experience at Regal service. Tim was very friendly when checking me in but was all business when getting me to the cashier. He knew I wasn’t happy with not being able to contact him. Also cashier never said a word to me except sign here. Very ho hum. More

A great sevice When I bought my 2018 RDX, I had good service than, that's why I came back and will refer anyone that want good service and a good car, to Lakeland Re When I bought my 2018 RDX, I had good service than, that's why I came back and will refer anyone that want good service and a good car, to Lakeland Regal More

Excellent service We have bought 7 cars from Regal. Our service is always great. This time was exceptional with Jake selling us the car and Freddy doing paperwork. They We have bought 7 cars from Regal. Our service is always great. This time was exceptional with Jake selling us the car and Freddy doing paperwork. They were very knowledgeable and assisted us with a smile. More

No wiper fluid I recently came to the service department for an oil change and tire rotation when I arrived to the service department I specifically stated that I w I recently came to the service department for an oil change and tire rotation when I arrived to the service department I specifically stated that I was out of wiper fluid and I asked would the wiper fluid be replaced. The answer I received with “yes, we will replace the wiper fluid.” When I got home I remembered that I needed my wiper fluid replenished so I checked and to my surprise the fluid was still empty. No one had addressed the wiper fluid therefore no one probably checked to see if it was low or empty for that matter. I was very disappointed with this. The service rep, Tony was very nice and professional however whoever serviced my car disappointed me because there may be other things that needed to be checked that weren’t. More

Friendly people When we first walked in, our service advisor (Tony) greeted us with his warm smile which made us feel that our car will be taken care of as well. The When we first walked in, our service advisor (Tony) greeted us with his warm smile which made us feel that our car will be taken care of as well. The staff is super friendly and I felt at home here. This is our first visit to Regal Service department but it will not be our last. More

Acura MDX Detail Detail work performed was great. Staff was friendly and provided me with a text number to contact if any questions. I was provided and awesome new R Detail work performed was great. Staff was friendly and provided me with a text number to contact if any questions. I was provided and awesome new RDX as a loaner while work was being done. More

Service with a smile My service advisor Kyle Cook was friendly, courteous and very informative about the type of service I was having performed on my vehicle. Great asset My service advisor Kyle Cook was friendly, courteous and very informative about the type of service I was having performed on my vehicle. Great asset to Regal. Appreciated his thoroughness and knowledge. More

Repairs for sluggish takeoff My repair consultant, Kyle, said my problem sounded like the transmission was dirty and needed to be cleaned out. He was right. After the service my My repair consultant, Kyle, said my problem sounded like the transmission was dirty and needed to be cleaned out. He was right. After the service my car is running smoothly. I will ask for Kyle next time I go in. More