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Regal Acura

Lakeland, FL

4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

October 21, 2021

I like being able to wait for my vehicle. You have a comfortable waiting area. More

by MWELSH2569
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Regal Acura responded

Thank you!

October 20, 2021

Very happy with the service that I received at the regal service center than you More

by KITTY1624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Regal Acura responded

Thank you

October 19, 2021

Regal Acura was wonderful to deal with. We were at the end of our lease and were planning to buy the car. We looked at some other cars, were given the figures and there was no pressure one way or the othe More

by Dlafever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Oct 20, 2021 -

Regal Acura responded

Thanks for coming to Regal!

October 16, 2021

Excellent experience! Quick and easy and they were great to work with. Great car buying experience. More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Oct 19, 2021 -

Regal Acura responded

Congratulations on your new vehicle Taylor!

October 15, 2021

The customer service was very good! Jessica explained everything and was very informative! She was the cherry on top to the excellent service! More

by MJQUINN73
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Oct 19, 2021 -

Regal Acura responded

Thank you for choosing Regal for your vehicle's service/maintenance needs!

October 15, 2021

Excellent! Loved the kid room, drinks, and snacks. It kept my four year old very entertained and made it a super pleasant experience. The girl was so helpful. She got me out in time so that I could pick More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Regal Acura responded

Thank you Jenny!

October 13, 2021

After waiting 2 1/2 hours for an oil change and tire rotation, I was told they only changed one of my wiper blades. The driver one would be in the next day and I could drive back to the dealership and h More

by jlwhammy
Recommend Dealer
No
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Regal Acura responded

Could you please provide a Repair order # found on your paperwork or the last 6 of your vin # so that we can access your records? We want to take a look at what happened as well as check to see if your part has come in. Thank you and I look forward to hearing from you soon. Kelli Woodside kelli.w@regallakeland.com (863)577-3205

October 12, 2021

They could not diagnose the problem and could not fix it and run the car out of half a tank of gas and have only 25 miles left on tank More

by tomdiascrosr
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Regal Acura responded

Good Afternoon Mr. Diascro. We appreciate your feedback and have accessed your records. Let me assure you that everything done on your vehicle is done by Honda's standards and recommendations. Unfortunately, with so much technology on these new vehicles diagnosing and repairing can be a little harder. On your first visit the codes were cleared and none returned. On your 2nd visit there were no stored codes in the system and the Technician could not get the vehicle to duplicate your concerns. Repairs can not be made without a stored code or obvious part/mechanical failure - of which neither were present at the point of service. A loaner vehicle was provided on both occasions to minimize your any disruption to your schedule. We understand your frustration, but, once again with the technology involved without the vehicle's computer providing what needs repair with a code or a visible mechanical part failure there is no way to repair the vehicle. Thank you for your understanding and if you have any other questions or concerns please do not hesitate to reach out. Kelli Woodside (863)577-3205 kelli.w@regallakeland.com

Oct 14, 2021 -

tomdiascrosr responded

Would it pay to buy one a those computer readers to plug if it happens again and not able to get to dealer

October 07, 2021

My service advisor Jessica Torres was so helpful from getting my service setup, to getting me a ride home and picking me up when the service work was complete. She also called me to let me know how the More

by ERACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Rojas (Service Tech) , Jessica Torres
Oct 11, 2021 -

Regal Acura responded

Thank you for trusting us with your vehicle needs!

October 07, 2021

Despite the 5 day delay in the repairs, the parts are working well and the family is happy. More

by sgephraim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Regal Acura responded

Thank you for understanding the delay in parts. We apologize for any inconvenience and hope things return to "normal" soon :)

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