Reedman Toll Subaru of Exton - Service Center

Our Outback wouldn't start, so I tested the battery, which was reading under 12v. I took the bad battery that Reedman Toll installed in October 22 in for a replacement (the battery has a 30-month warra which was reading under 12v. I took the bad battery that Reedman Toll installed in October 22 in for a replacement (the battery has a 30-month warranty). The first service person told me I needed to make an appointment to have the battery tested and shared there would likely be installation costs if they determined the battery was defective (What!!!). The second service person stepped in and said, we can just go test the battery -he came back and said it was bad. I was told they needed to have the car in their shop to replace the battery for free. Very few people own jumper cables (this isn't the 80s), and I wasn't going to pay to have the car towed. Needless to say, I had to spend $200 at Autozone for a new battery that Subaru should have replaced under warranty. Absurd. More

Our Outback wouldn't start, so I tested the battery, which was reading under 12v. I took the bad battery that Reedman Toll installed in October 22 in for a replacement (the battery has a 30-month warra which was reading under 12v. I took the bad battery that Reedman Toll installed in October 22 in for a replacement (the battery has a 30-month warranty). The first service person told me I needed to make an appointment to have the battery tested and shared there would likely be installation costs if they determined the battery was defective (What!!!). The second service person stepped in and said, we can just go test the battery -he came back and said it was bad. I was told they needed to have the car in their shop to replace the battery for free. Very few people own jumper cables (this isn't the 80s), and I wasn't going to pay to have the car towed. Needless to say, I had to spend $200 at Autozone for a new battery that Subaru should have replaced under warranty. Absurd. I gave them two stars because of the support from the second service tech. More

A very accommodating dealership. Very professional on the phone, and nice service people to deal with. Very professional on the phone, and nice service people to deal with. More

Staff very friendly and willing to explain the service when you go in the building when you go in the building More

Very efficient and friendly... I really like I can schedule on line..get notifications and the service is really good.. love my crosstrek.. it's reliable schedule on line..get notifications and the service is really good.. love my crosstrek.. it's reliable More

Not sure they know what they are doing Took car in because of a clunking noise at low speed and tight turn (parking). Diagnosed as needing two new axles. $1500 later , car still clunks. Als Took car in because of a clunking noise at low speed and tight turn (parking). Diagnosed as needing two new axles. $1500 later , car still clunks. Also they replaced my power steering pump because off a fluid leak...yep, still leaked. Then they replaced some seals at a lower point in system which fixed the problem. Another $500 of unnecessary repair. Not sure their training or integrity are adequate. More